My husband and I took a cruise on the Carnival Sunshine from Charleston, SC, on March 14-19, 2022. We had purchased a shore excursion for March 17 on the day we were to be in Princess Cays. When we got to the island, there was no one to meet us. So we went to the information desk to inquire. The Carnival representative told us that the excursion, a coastal cruise of the island, had been cancelled. However, we never received a refund from Carnival. Did anyone else have this experience?