Thank you for your advice. I think one of the issues could be because I used an iPhone/iPad to apply, not a laptop, which I don’t have. I wonder how many iPhone/IPad users have successfully gotten their visas. Those who successfully received their visas used their laptops, including you.
I read the (mostly negative, of course) reviews on Trust Pilot. A lot of users attached their passports, the system accepted them, got confirmed and paid for their applications, and learned the next day that their passports were rejected, and they had to reattach them. Some lost as much as $100, which means they failed 4 times for a single entry visa.
i tried again yesterday, using all the tips I have learned along the way. I successful attached my passport but I’m concerned about going to the next step, which is confirm and pay. It’s now in draft form I. still have time to do so - my cruise is not until October 16, and there are 2 cruises before mine, on September 26 and October 6, with identical itineraries. So I’ll wait to see how Celebrity will handle the visas then.
Once again, thank you for your time.