CruiseMelissa

I really really appreciate you looking into this for me! I feel like I'm pretty "in the know" with RC stuff so this was a surprise. Like you said, it may be not worth precious cruise time to fight this given the alternative is just getting the massage 🙂 Thanks again!

I tried, they called the spa to try to cancel, the spa told GS I couldn't without a 50% penalty and then he put me on the phone with her which was a little awkward because she just repeated what she told me earlier. The GS employee said the spa has their own policy so now I think I'm stuck?

I may just demand the spa manager give me their first born...

Guest Services called the spa to cancel and she repeated what she told him to me and he put me on the phone with her, she said without a medical reason I can't cancel without losing 50% so I guess that's that.. bummer

Great to know, will do

I booked a massage in Cruse Planner four months before our cruise. It's for 4 days from now. I'm on board now and tried to cancel it at the spa desk and she said I can't because it was booked pre-cruise. She said it's in the rules when you make the reservation but I don't have access to that now 🙂. Can anyone confirm this is true? She said I'd only get 50% back if I did cancel. Worst case scenario I'm getting a massage but I'd also love to get my money back if it's possible. I know the spa is very sales-pushy so I wasn't sure if this was just a tactic used hoping people don't push back (I didn't because I wanted to confirm the rules).

Sailing Liberty next month. How long do the lines get for slides on sea days? Are there any times you'd recommend for lower wait times? We're seasoned cruisers but our kids usually hung out at Adventure Ocean on sea days and we only did slides on embarkation and port days. Now that they've aged out of AO, I'm sure we'll wind up spending time on the pool deck/slides on sea days, something we've always cringed about because of the crowds.

Thanks. Looks like I need to do some investigating!

This is happening to a few people in my FB group for our Liberty sailing next month. In the app, there is usually a box that says your dining time. After we checked in, the box disappeared completely. Is this normal? Other than hounding my TA or RC is there another way to look up and confirm what dining time they have for me? I keep reading stories of people getting to the ship and seeing that their dining time changed, I want to stay on top of this if it's a sign. Pics below to show you what I'm talking about (one example is my Celebrity sailing but that's what it looked like in my RC app before check-in). It's not wrong, the box is just gone.

Crazy-specific question about Haneda taxis... do they have different size taxis with bigger trunks? The Haneda website made it look like there was one standard, small-ish car size, I'm wondering what our options are for a party of 4 (with luggage, obviously) if we want to just grab one when we get there?

That's what I was used to seeing on other cruises so when they told us it was refundable I jumped on it. It sounds like from other posters a call is in order. Thanks everyone!

When we were on the Summit in August we took advantage of an offer with the future cruise desk that gave us six months to book any cruise to receive the OBC offer and if we didn't book by 6 month mark we'd receive our deposit back. The refunded deposit part seemed pretty unique to us and we double and triple checked with them that was true before we put the deposit down. We never found an itinerary we wanted to book and the offer lapsed a few weeks back. Does anyone have any idea when I could expect those deposits refunded to my credit card? I'm starting to think the offer was really too good to be true and maybe those deposits hang out there indefinitely until we book again one day (without the OBC, obviously).

I tried scanning this thread and don't think this has been addressed... from what I understand, they'll be rolling this out slowly, ship by ship. Anyone have any guesses/knowledge from test ships how they'll move people around to get this started? I assume they'll be a chunk of people in both the late and early time that want to move to the middle time, will they send out an email asking if you want to move? Or will we just be surprised when we board? I'm in the minority in that I love an early dinner time and currently have 5:15 on my next cruise, might I show up and have the middle time assigned to me? (I know if that's the case there will probably be plenty of people that would be willing to swap, I just hate first-day-hassles, as do many).

Ha! Always nice to have a full travel calendar!

Awesome! We put the NF to 2025 because we got a great deal on Japan in 2024 on Celebrity. Crossing fingers we can make NF work in 2025!

Oops, sorry, I didn't go that far back. Thanks so much!

No Norwegian Fjords? I would have thought that would be a big sell with it being the last year before the restrictions start?

Couldn't this be said for all bars with chairs around a ship? Or chairs around the pool where there is drink service? I know on land this is the case, the bartenders need high turnover to make $ but with C&A vouchers, drink packages, and it being a family-focused I'm not sure this applies here.

During NFL games do you have to buy a certain $$ amount of food/drinks to sit at the bar or table at Playmakers? I wasn't sure if it was like a land-based bar where this can be common or treated like a typical cruise ship bar where it's first-come-first-serve hang out and stay as long as you'd like?

Absolutely, positively brilliant. Thanks so much, I would have never though to go that route!

Last year we booked flights to Europe with RC's Air2Sea and got a rate we were really happy with, at a price much lower than the airline site's price. Every once in awhile I'd go to the Air2Sea site and do a mock flight booking and when I found price drops I'd call Air2Sea and they'd reprice (the fare was refundable). When I go to Celebrity's site, however, there isn't an option to put in a mock booking, I have to put in our cruise reservation # and our current air reservation pops up, there isn't an option to do a new search to see current fares. Our fare doesn't match the airline site's price so looking there doesn't help. Is my only option to call Flights by Celebrity and ask if the price has changed? That seems like such a hassle, there has to be a less time-consuming way?

We've yet to find a perfect way to get bartenders/drink servers to take the kid's virgin drinks off THEIR vouchers and not the precious adult's alcohol vouchers when we're all in the same room. Many servers want just the room number and wind up taking one of my kid's sodas off of my adult vouchers. To circumvent this, we've tried "can you swipe this card for this drink, this card for this drink..." and it seems to have a decent success rate but requires so much extra communication. At a bar, it's a little easier but they, too, often want just the room number when we say we're using the vouchers so I have to, again, go into "can you please swipe the cards instead, we don't want the kid's drinks to come off the adult's vouchers". The only other solution I can think of is to send each person individually up there to get their drinks to avoid confusion and insist their card be scanned but that, too, seems like overkill. I definitely think I'm doing something wrong, it can't be this complicated?

Thank you, this is VERY helpful. I hadn't heard that about taxis in Yokohoma upon disembarkation, reviews I've read made them seem plentiful. Your description, however, shows possibly the worst case scenario which is very important to consider. I really appreciate it!

Thanks. Any insight on how long it takes to get through check-in and security at Haneda?

Has anyone that sailed Diamond Princess in Japan experienced any problems with the timing of disembarkation? Arriving at Yokohama late, the ship clearing late, customs taking a long time, etc.? I'm trying to time our flight home from Haneda and I know that the Japanese are extremely efficient but want to make sure I'm not cutting it too close. We'd do self-carry for our luggage, just trying to get a feel for the general flow.