PARKCITYCruiser

I have been following this issue with respect to the Venture stabilizers since it started. I am scheduled for the Antarctica/South Georgia trip in December, 2023, so ample time (hopefully) to resolve this issue. Had I been scheduled this season, I would surely cancel and either reschedule or demand refund of all deposits. It is one thing when weather and sea conditions make schedule adjustments necessary; quite a different story when a mechanical issue develops (especially on a brand new ship). The “right thing” for Seabourn to do is admit the truth and offer the appropriate compensation/refund/future cruise credit to its paying passengers. This is not a 7 day Caribbean Cruise that is relatively easily rescheduled. Most people plan their Antarctica Cruise many months if not a year in advance give the logistics of what many consider a “once in a lifetime “ trip. So, why not make this issue more “public”? Seabourn is not the only luxury cruise line in the Antarctica “theater”, ergo Silversea, Scenic, Ponant, Atlas, etc. We all have choices, and the last thing Seabourn wants is this issue out there for the general traveling public, especially given their poor and inadequate response. Certainly, the high end Travel Agents need to be aware of this as they would have the potential of directing their clients to other lines. Just the fact that Seabourn considers the stabilizers a “comfort” addition (I.e. not needed) for the Drake Passage is absurd. As others above have mentioned, ships have been sailing these waters for years with stabilizers for a reason! Happy New Year.