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jame_g

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Everything posted by jame_g

  1. Good, our next cruise is scheduled on the Meraviglia, although I keep hearing about all sorts of issues on the Mera our of Port Canaveral. Especially on the shorter cruises. Then we''re supposed to do the SeaScape out of Miami next fall.
  2. The SeaShore was the warmest ship I've been on. The only place I was able to get cool was in my cabin after I'd been in the room for at least 30 minutes. That was in the YC suite. The aft suite never really did cool down as much as I would have liked, but at least it was cooler than the rest of the ship. Are all MSC ships kept on the warm side? Guess I'll find out over the next year when we cruise again.
  3. You didn't need it, but there were some nice features. I liked it because the app let me keep track of my account easily on a daily basis and ensure there were no unexpected charges, although it was weird how they handled the service change on my sailing. I was also able to view dining room menus for every day, which was nice. You could see the daily activity schedule and shows, but this was updated daily sometime in the morning before most folks got up for the day, so you couldn't see the next day ahead of time. Some folks on other ships/cruises complained that it wasn't kept updated promptly, but we didn't have that issue.
  4. Well the guaranty prices are reasonable, but I wouldn't want an inside, even at that price.
  5. I was looking at multiple cruises in Jan 2024 and that all that was showing up for Yacht Club were guaranty rooms. Is the Yacht Club guaranty room really a thing? I know when something similar happened on NCL for suites/haven a few years back, it was a system error and the booking would end up cancelled after several days. Also, if MSC really does YC guaranty rooms, could you end up with an interior room? Is that what it most likely would be, or would it always be at least a suite with a balcony?
  6. Actually, they have alcoholic ginger beer right by the checkout at my local liquor store. That's why I assumed it was what you meant. I was coming back to ask if you had actually meant the non-alcoholic kind. lol.
  7. Here are the beers they currently list as stocking for Caribbean cruises. That said, when we cruised I did see some liquor stocked that wasn't listed, so it's possible they may have other choices available. Angry Orchard Apple Cider Beck's Blue Moon Bud Light Budweiser Coors Light Corona / Corona Light Dos Equis Draft Beer Guinness Heineken Heineken 0.0 Alcohol-free Michelob Ultra Miller Lite Nastro Azzuro Newcastle Brown Ale Pilsner Urquell Red Stripe Samuel Adams Stella Artois Yuengling Lager MSC Drink Package Comparison Link
  8. I have a Mera YC cruise booked out of Port Canaveral in March. Some of these recent reviews are leaving me a bit nervous. Especially since they really screwed up our first cruise with MSC and wouldn't recognize that we were supposed to be in YC until halfway through the cruise. This cruise next cruise was supposed to be for them to get it right so we could enjoy the YC experience from day 1! Hope we don't have the types of issues you had and that we've been reading about.
  9. Yes, you can only use it once onboard. After a day or two it will just be credited toward your onboard account and count against any charges you have including the daily service fee (gratuity).
  10. In the end yes. Just wondering if you were on our cruise and I met you. There was someone on our cruise from Scotland that met with the smokers group in the starboard aft section of deck 8, close to the adult pool and bar. William is my other half and hung out with that group most evenings.
  11. I agree that the MSC Caribbean itineraries could use more variety. They seem to be the most "basic" ports compared to other lines. With new ships being added, they need to add new ports and itineraries too. Saw some comments on Ocean Cay and will say that MSC did an excellent job with this island and we loved the day there. Looking forward to going there again.
  12. Sorry, I didn't respond right away because this took a couple weeks after we got back to fully resolve. By then I was swamped with work and the holidays. My first time back to the boards today. So onboard we went several rounds with guest services. All they would ever say is that they sent it to corporate to resolve, and they didn't give us updates when promised. We also tried the Yacht Club Director and he basically treated us like we were trying to scam him and that he'd never had to give an upgrade to someone in this situation, although he let slip that it was known that MSC has a problem with their upgrade process and that this seems to happen regularly, and there's no way to quickly resolve it for those impacted even though it's been going on for months. There were at least 3 others in line at guest services with similar upgrade issues when we were first in line at boarding. The Yacht Club did send us a bottle of Champagne with an apology note several hours later, although we were still stuck in our original room at that point. Halfway through the cruise corporate finally confirmed we were supposed to be in the Yacht Club. At first they tried to put us into a lower level suite than what we bid on. It was disappointing compared to the aft suite (non-Yacht Club) that we already had. We told them it was the wrong suite and we didn't want it since it still wasn't what we upgraded to. An hour later they offered us the correct suite and we accepted. So we got to enjoy both an aft aurea suite and a Yacht Club Suite in a single cruise. (And we loved Ocean Cay and Ocean House for lunch.) However, that still left the issue of what we paid for vs what we got. We were assured later that we would get a prorated refund for 3 of the 8 days upgrade fee. However, it took until two weeks after we got back home from the cruise to get the refund. They did end up refunded more than they originally indicated to help make up for all the trouble. I think what helped vs others in similar situation who never got their upgrade was we brought copies of the credit card statement showing the billing and the corresponding upgrade email with us, and they faxed those to corporate. I would say that the aft aurea suite is definitely a nicer room than the Deluxe or Grand Deluxe in the Yacht Club. So doing it again would depend on what is more important, the room or the Yacht Club experience. Getting off the cruise we were disappointed with the way MSC handled this overall, but since they did make it right in the end, we have decided to book with them again.
  13. Well, none of that worked. They made us check in using the regular line, then go to guest services after boarding. And so far no record of the upgrade that they were very quick to bill my credit card for. So far we've been told that we just have to go to our original room. Then maybe later today they can figure something out. Doubtful. This is a full ship and it sounded like there were several others in the guest service line with the same issue. Sounds like someone screwed up!
  14. No, I didn't use a TA. I don't think a TA could even get updated docs yet because I called customer service and they couldn't even tell that I was upgraded. All they said was that if I got the email then I was upgraded and it could take a couple days to show up on the system. Hopefully it will show up by tomorrow morning so I have time to go online and have it email new etickets so I can print them, especially luggage tags, and know what my room is ahead of time.
  15. I received an email that my Yacht Club upgrade bid was accepted. My credit card has also already been billed. However, it's been over 24 hours and my booking has not been updated online and all my documentation still indicates my original booking information. Not even sure what room we will be in yet. We will be leaving tomorrow for Miami, and the cruise leaves Saturday (in 2 days). Is this typical? If we don't get any updated documents before we leave, will we still be able to go to the YC check-in area with our original e-ticket information?
  16. Frozen drinks are not included in the Easy package, but they are in the Easy Plus package, according to the comparison chart. (unless it's one of the "classic cocktails" which aren't listed on the chart)
  17. Here's the Drink package comparison chart. Make sure you scroll down past the old one to the current one.
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