coachmouchet
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Everything posted by coachmouchet
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Cool! I didn’t realize that you could do that! And thank you everyone for the suggestions!
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So, my wife and I have the HIA package for our upcoming cruise on the Nieuw Statendam in December. We are bringing our two children with us, who don't have the HIA package. We would like to book a dinner (using our credits) in the Tamarind and Pinnacle Grill and would like to have our kids join us. I called HAL and they told me I would have to pay for guests 3 and 4 if I book now. We, however, have OBC and wanted to use this to pay for their meals. My question is, has anyone had an experience in which you booked guests 1 and 2 using HIA and then when you got on the ship, added guests 3 and 4 and used OBC? I didn't know how flexible HAL is in accommodating extra guests to your reservations, especially if it is a full cruise. The only thing I am afraid of is most nights will be full by the time I get on the ship to make reservations when I board. On a side note, if I purchase Club Orange, am I automatically guaranteed reservations at all of the restaurants if I wait to book them once I get on board? Thanks for any suggestions!
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Holland America Volendam Review (Worst Cruise Ever)
coachmouchet replied to Cruiser Sean's topic in Holland America Line
I am so sorry for your terrible experience on the Volendam. When we spend money on a vacation, we want to achieve it's worth! This ship is actually my favorite out of all of the ships from multiple cruise lines I have been on. -
So, I booked a family stateroom on the Nieuw Statendam - 1162. It is located under the kitchen. Has anyone experienced this location before? I have an opportunity to move to the right side of the ship, but all that remains of the family staterooms are connecting rooms. So, which would be quieter? Only fear is if a loud family is on the other side of the connecting room.
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Choose your favorite current HAL ship!!!
coachmouchet replied to coachmouchet's topic in Holland America Line
So, I am back from a wonderful 9 day cruise aboard the Rotterdam! I, of course, was a little jealous of the cruisers who booked a b2b on the Rotterdam. Being a teacher, I have to get back to my job. The cruise was very relaxing. I know several of you (including me) have been on cruises in which you NEED a vacation for taking a vacation! This cruise allowed me to recharge my batteries to finish the school year. If I saw a problem with the Rotterdam, it would be the lack of staff. I know I always read about people complaining about the food, but no complaints from me! When I got home, I noticed I gained 4 pounds. The food, in my opinion, was delicious! I really liked that the staff always served you on the buffet. And they always had someone near the washing stations to encourage hand washings. I didn't really see anyone complain about this, but more of an appreciation to make sure sickness would not spread. Rotterdam = 5 STARS -
Choose your favorite current HAL ship!!!
coachmouchet replied to coachmouchet's topic in Holland America Line
So far so good! Really enjoying the Rotterdam right now! The food and service have been excellent! -
Choose your favorite current HAL ship!!!
coachmouchet replied to coachmouchet's topic in Holland America Line
This Friday will be my first time on the Rotterdam vii. So I am excited for this cruise! -
Choose your favorite current HAL ship!!!
coachmouchet replied to coachmouchet's topic in Holland America Line
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This may be tough! You only get to choose your favorite one!!!
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Well…there is just something about its perfect size, it’s quaintness, it’s just feels right. It was recently renovated with new carpets and some new furniture. It never feels crowded. Also, last July we booked a last minute Alaska cruise on the Volendam. I got a ridiculous great deal for an ocean view. Anyway we arrived at the Volendam to find out they automatically upgraded us to a Vista Suite at no extra charge! It was so awesome! So when you ask why, it’s just because it feels so right to me.
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The Volendam is my all-time favorite cruise ship!!!!🚢
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So I was thinking of purchasing the Club Orange package for our upcoming sailing on the Rotterdam. I noticed that our cruise is sold out. So, does anyone know what HAL gives you as an alternative benefit if they don't have any available rooms for the complementary upgrade? This is from their site: When you join Club Orange, you will be upgraded to the best available stateroom within that category*. You will receive an alternative benefit if a stateroom upgrade is not available. Thanks!
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The Fleet Report and Daily for Monday August 7th, 2023
coachmouchet replied to richwmn's topic in Holland America Line
These pictures make me want to be on a DAM ship instead of getting my classroom ready for the school year. -
Mariner points for beverage package question
coachmouchet replied to coachmouchet's topic in Holland America Line
Well my question has been answered!! I just checked my Mariner status and HAL gave me 7 days for the Quench Package! So, exactly the same as if I had the HIA or had bought the Signature Package! -
Looking for good reviews for Volendam
coachmouchet replied to Ellencruise's topic in Holland America Line
We just got back from Alaska (July 26 - Aug 2) on the Volendam and loved her! I brought a small portable fan. Along with it and the AC, our room temperature was fine. The Volendam is probably my favorite ship in the fleet. There is something about its perfect size that suites me just fine! You of course will always hear of complaints due to the lack of amenities the larger ships have. But I don't care for this. The ship recently (maybe less than a year ago) received new carpet and chairs throughout the ship. The colors look great!! Check out this recent video on youtube: -
Panama Canal Partial Transit Shore Ex. or Stay on ship
coachmouchet replied to mkl55's topic in Holland America Line
If you can get an excursion in which you can visit the old town Panama City, take it!!! Of course people have their own opinions, however I had the most amazing time there!!! -
Room upgrade substitute Club Orange on booked cruise?
coachmouchet replied to coachmouchet's topic in Holland America Line
So glad I didn’t add Club Orange! When I got to Vancouver to check in I noticed my cabin had changed. I was upgraded from ocean view to a vista suite without even asking!! I don’t know how I got so lucky but me and my family are extremely thankful and happy!! So far our cruise to Alaska on the Volendam is going great!!! -
FIRST TIME OUT OF VANCOUVER PORT
coachmouchet replied to coachmouchet's topic in Holland America Line
Also, how long of a walk is it from the Waterfront train station to the cruise port? -
So, we will be sailing on the Volendam, Wednesday, July 26. The Sapphire Princess and the Regent Seven Seas Explorer also leave the same day. I hear it can be a total nightmare leaving from Canada Place! I know that check-in time really doesn't mean much in Ft. Lauderdale. However, does it matter more in Vancouver? My check-in time is set at 10:20 am. Due to long lines at US Immigration, what has been a rule of thumb at what time I should arrive compared to my check-in time? Or does it not really matter at this port like Ft Lauderdale? Thank you for any suggestions!
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Room upgrade substitute Club Orange on booked cruise?
coachmouchet replied to coachmouchet's topic in Holland America Line
Great! Thank you! This is the info I needed to know. -
Room upgrade substitute Club Orange on booked cruise?
coachmouchet replied to coachmouchet's topic in Holland America Line
Thank you so much! You understood my question! This is all I wanted to know. -
Room upgrade substitute Club Orange on booked cruise?
coachmouchet replied to coachmouchet's topic in Holland America Line
I know it is sold out by going to several websites and them stating it is sold out. I have my cruise booked. I was just asking what would HAL give me in return if I wanted to add Club Orange and they had no rooms available for upgrade. Pretty simple question. -
Room upgrade substitute Club Orange on booked cruise?
coachmouchet replied to coachmouchet's topic in Holland America Line
As quoted by HAL: What if there is not a better stateroom available for the complimentary upgrade? Guests will be upgraded to the best available stateroom within the meta category at the time of Club Orange purchase. If a stateroom upgrade is not available at that time, guests will receive an alternative benefit determined by our Ship Inventory team. So, what is the alternative benefit is what I am asking. -
Room upgrade substitute Club Orange on booked cruise?
coachmouchet replied to coachmouchet's topic in Holland America Line
Yeah, but what do they offer as a substitute? Is it OBC, if so how much? Is it beverage card? etc