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lensonlife

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Everything posted by lensonlife

  1. I had stopped checking my account- I entirely expected not to receive a refund within the 90 days, and I have no idea if there is a method to the madness. I am glad to have received the money- I hope you get yours! I am also hoping to reinvest and actually make that sail next summer🤞
  2. Was very surprised to receive our refund today for the 6/29 cancelled Radiance cruise. We rebooked on 4/06 for a cruise next summer and with that booking our refund was requested as we had paid for our cruise through PayPal (using our checking account). And apparently when you pay with PayPal they HAVE to refund you (can’t just transfer to the new booking). This is what our PVP told us. They were able to transfer the deposit- we have $550 invested in the new booking. I’m thinking of putting the refund in savings instead of crediting it to our new booking right away.
  3. Is it Half Moon Cay that sometimes gets missed due to wind? I can’t remember if that was the port or not- I might have read about it here, but if so I wouldn’t choose based solely on that being one of the options. That said, Eagle Beach at Aruba was so dreamy- the most perfect beach day!!! We would go again. We also really enjoyed Curaçao! We didn’t go to the beach there though- so I have no review of that, but the town was fantastic! We too like to choose an itinerary that takes us to at least one new place- PR and St. Thomas will be our next (and a return to Grand Turk). We were supposed to sail a 9 day Journeys cruise out of NYC in June on the Radiance, but obviously canceled. We rescheduled for next June on Breeze’s sister ship- the Magic. I was looking forward to sailing the “new” Radiance, but feel the Dream ships are probably a better fit for us (I do like the Vista ships and really thought I would miss the aft pool on the Radiance- which the Magic has). That said, I know you said itinerary is more important than ship! I would definitely get to Aruba!!!
  4. We do the same, but were panicked last June when our flights were delayed one after another and eventually canceled with NO other flight heading out (Worcester MA). I flipped! There were 6 of us and I just lost it. They ended up calling and paying for two Ubers- shuttled is to Boston, put us up in a hotel, and paid for our flights first thing the next morning. They also offered to reimburse our meals- we didn’t bother. We sacrificed the lodging in Miami where we had planned to stay because it was too late to cancel. I have to say, we felt very lucky because we did not have insurance! AND there were others who were piling into Boston the next day on our flight who also missed that flight- but they did not get the same treatment we did. We won’t attempt to fly from Worcester again! We were SO relieved to finally make the ship 😌
  5. I’m so sorry you’re missing your vacation and the experience you had anticipated. The world and all the sadness and reality is stirring around us. And more than ever, we want to retreat to a place that has once before provided us with an escape from our wicked crazy lives. I 101% understand 💙✨
  6. Rebooked our cancelled 6/29/2020 Radiance out of NYC for a 6/29/2021 Magic out of NYC. Really disappointed we’re not sailing before then, but not feeling we can align our schedule with the care needs of our child (first sail sans child), and believe it will be best to let the “dust” settle. We’re planning a New England “staycation”. We live in VT- can walk to NH and drive to NH, ME, MA, CT, RI, NY, and (nearly) Canada in 2-3 hours. Not that Canada is an option.
  7. I was hopeful that I’d be sailing at the end of June, but that ended with the cancellation of the Radiance. As we’ve been told from the beginning, this situation is/was fluid. Even the president had a timeline of Easter and with that, cruisers were hopeful. There is no harm in hope. We sail when we’re told it’s safe to sail. Nobody actually knows what we are doing at home- and I think most are in compliance with recommendations. I work child protection investigations, and really wanted that vacation (which I rebooked for June 2021). I hope you get yours. Stay safe out there!
  8. I spoke with my PVP yesterday- and I can no longer access my information on the website. When I try to login it says the page is currently under maintenance- is this specific to me while they update my booking or is this showing with everyone? I canceled my June 2020 Radiance that has technically been canceled by Carnival, and rebooked a 2021. I had to pay $50 of a $250 deposit to secure the cruise. He said the $500 “cancellation” fee will transfer within the next few days, but they can’t transfer the rest (I was paid in full), because I paid with PayPal and apparently they can’t do that. That said, they have to refund me the remaining balance after the $500 cancellation fee- which I can then use to re-apply on the new booking. SUCH a pain. He also told me that while he had no real idea or guarantee, he thought maybe a week. I won’t hold my breath for that and honestly believe it could be weeks/months. I’m mostly curious about not being able to access my account.
  9. I ended up rescheduling on the Magic (out of NYC) for June into July of 2021- reserved balcony stateroom 10290 on Lido which is the last stateroom before all the Lido hoopla. I found an old CC post that talked about that stateroom- and there were great reviews. So we’re happy. Disappointed that this June 2020 vacation slipped through our fingers, but understand and are going to let things settle for a year.
  10. The Horizon does have an aft “Tides” pool- this is where I spent the majority of my time when I was on the Horizon. I don’t think I would choose to sail the Sunshine again, and that aft pool is what I was fearing I would miss most on the Radiance- that said, I like the ports of call and the fact that we didn’t have to fly (something we’ve never not had to do). We did enjoy our Sunshine vacation though! Thank you for your feedback. Here is a pic of Horizon’s Tide pool and hot tubs (looking over Havana). 🙂
  11. We’ve sailed the Sunshine and the Horizon. Given canceled Radiance, we are now looking at several options. Magic out of NYC 2021 looks like a good option for us- given that my husband and I are trying to vacation sans child, and we do not want to sail during her school vacations- it looks like we are putting this off for another year. Also, not a deal breaker, but are there refrigerators in the inside cabins? How are the beds?
  12. I also received a call from a PVP a couple of days ago and was happy because now I have his contact information and another alternative for Carnival bookings. I simply informed him that we did not know what we wanted to do yet, but short of my husband losing his job (which is not being spoken of yet), we plan to sail- just not in the immediate future. Where from and to are decisions we still need to make. He was very understanding- no pressure.
  13. I just saw on tonight’s news that Spain is the third hardest hit Country by COVID-19 after USA and Italy. That’s where our ship is.
  14. I was definitely surprised there wasn’t more information in that communication today. I mean, if Carnival knows 100% that Radiance isn’t sailing before November- it seems they would have just gone ahead and said so (like they did with the European sails). SO maybe they’re thinking they can get the ship together and back to NYC for summer or early fall sailings? Again, if they’ve already thrown the towel in, they should just let the customer know. What’s actually going on is anyone’s guess 😅. I was in a ‘hurry up and wait’ frame of mind pre-COVID. Now I’m in no hurry for my vacation to get here! Hopefully the humans will stay still... this is getting worse by the minute.
  15. I don’t think the transformation was supposed to take long- month and a half maybe! I remember feeling surprised at how quickly they could overhaul a ship of that size! And I believe they were scheduled to sail at the end of April.
  16. It’s all good. I understand- I only needed you to know that I was not ‘complaining’ about the 3 days so much as the lag (which has not been specific to these 3 days). I do really feel that Carnival should let people know as soon as they’ve made a decision- that’s all I was trying to say. These 3 days does not change anything for me personally. Am I disappointed that I’m not going to be able to go on a vacation? Sure! Am I disappointed with Carnival? NO! At this point, I don’t even think I’m going to try and rebook for this summer- too concerning giving the state of everything (unless things quickly and significantly turn around and that’s doubtful). Maybe we’ll drive the 6 hours to Bar Harbor. I also was following your recent vacation, so I knew you drove and elected to drive straight back through to home which was a LONG jaunt (and not one I would do)! That said, I realize you are not without financial implications- not that it matters.
  17. This is incredibly profound, and well-put. I understand that this pandemic is much greater than anything we are grappling about here and I don’t think anyone has ill-intentions. Crises often create a level of worry, fear and panic- and not everyone responds to that in equal ways. I work for state government and with vulnerable populations, often at the front lines of crisis, and am very sensitive to how this situation is impacting individuals, families and systems at all levels. Thank you for your insight. Thoughts and prayers for you and yours. Take care.
  18. I just want to clarify that I was never specifically speaking about Carnival needing another 3 days to make an announcement (although I realize it was on a thread titled as much so I own accountability for that). That said, I personally think I was clear in my communication in stating an example in which I feel that they could have been better and more forthcoming with communication- where great numbers of customers very likely did encounter emotional, physical, and financial stress. It’s also fine if we agree to disagree on the matter. And I’m not at all angry- it takes a lot more than this to make me angry.
  19. They also haven’t technically cancelled yet. We know it’s coming, but I’m also scheduled to sail on the 6/29 Radiance and according to Carnival I’m still sailing 😫. I won’t be canceling as I am hopeful to get the most OBC with FCC possible (as I’m paid in full). We will see what they have to offer.
  20. Agreed. No pitchfork here either. I love Carnival and completely understand the reason behind the decisions that need to be made. But the lag, as mentioned, is in where the problem lies. At the exact time that you pull a cruise, you should be notifying your customers. The emotional, physical, and financial stress that is inflicted upon their customers by not having that information sooner (especially in the case where those customers showed up thinking they were going on a canceled cruise), is simply not good business in my opinion even under these circumstances. We’ve beat this up enough. But I agree with you.
  21. I found these two. I think I saw two others- inclusive of the covering of a pool being removed, and maybe deck sanding? Can’t find them though. I’ve also never sailed Victory- so don’t really know what I’m looking at!
  22. I’m worried about the New Yorkers. We love NYC, and are saddened by the news. We visit often and were looking forward to cruising from the city. Stay safe. It’s a strange time.
  23. I guess it’s entirely possible they could stop where they’re at and put Victory back together- putting her afloat (and I would be happy again if this meant I got to sail lol). That said, it’s likely some very “Victory” things were already destroyed. Wonder what they’d call it. A pipe dream anyway.
  24. An update would be nice. At this point I can still purchase excursions, drink packages, etc. for my sailing. Seems Carnival would cut that line for their guests if they pull the sailing.
  25. I was going to say the same thing. There have been updates posted on Instagram. They’re going to have to work at putting her back together because the refurbishment has already started.
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