BunnyHutt

Yeah… no. A Captain is not going to make a decision because of money. That ship and its passengers are *their* responsibility and they are not about to put their career or their life on the line if they feel that something is dangerous. Period. No, I don’t work for NCL. But I am married to a captain for a major airline and, at the end of the day, he makes the final decisions regardless of what operations or the number crunchers say.

You may want to keep an eye on the weather forecasts… there’s a major storm brewing. 😬 We were on Encore 4 weeks ago and hit some rough seas after Seattle while in the open Atlantic. Bad enough that my dreams Sunday night included sensations of getting lifted completely out of bed - can’t say that actually happened as I was semi-conscious. But a good chunk of the ship was not feeling well on Monday… enough that the staff kept commenting, but also mentioned that it was the beginning of the winter season. Things improved greatly by 4 or 5pm Monday.

It sounds like first priority was dealing with cruises out of Israel. Slow your roll and you’ll get your answer. Sorrynotsorry it’s not on your personal timeline. Norwegian is offering refunds to all customers who booked a cruise from Israel until the end of 2023. “We share in your sorrow in the light of the tragic situation that befell you in Israel and our hearts go out to all the citizens of Israel in this difficult time,” the company said. https://www.travelawaits.com/2952191/cruises-canceled-following-israel-attack/?amp

I was just reading an article written yesterday by The Points Guy. This is not just an NCL issue. The situation is awful and, if I were in this predicament (let’s face it, it’s a first world problem given all that is going on), I would cancel the cruise and the flights. Use credit on both for a vacation at a later date or another destination altogether.

Like, ever? Or just for the current Alaskan season?

FWIW, my friend and I were just on the Encore out of Seattle last month. We flew in the day before and had 11:30am-12pm check-in slot. Had a leisurely morning, Uber dropped us curbside at 11:45am where a porter came over and took our bags as soon as we removed them from the vehicle. We stepped on the ship at 12:05pm and were sitting and enjoying a drink and watching NFL outside the Cavern Club by 12:15. Rooms were ready around 2pm, IIRC. No standing in lines, no waiting around the terminal, it was glorious!

Yes!! And your wife is absolutely correct about the massage!

When my friend and I went to Costa Maya back in 2019 (instead of our planned stop in Havana 😫), we spent the day at Maya Chan. I posted on another thread that I only book excursions though the cruise line, but this was a last minute exception. Very nice, relaxing and never felt remotely unsafe or concern about getting back to ship on time. https://costamayabeachresort.com

Is there a roll call/group for the cruise after yours? Ask if they’ve received any information regarding from which port they’ll be embarking.

We sat and watched Sunday football last month at the bar outside the Cavern Club (on the Waterfront) while waiting for cabins to be ready. I was a little bummed, though not surprised, to not have college football on Saturday.

I’ve never experienced an issue with French rail system but am all-too familiar with the Italian strikes that occurred when I was a college student studying abroad in the late 90’s. Between that and being a pier-runner for the Song of Norway back in 1990 with my parents when our cab driver in Barbados got multiple flats, I will never book at non-cruise excursion. Especially in Europe. It may be a higher price tag but is my insurance that we won’t get left behind.

dumb question - does the bar/wait staff then get stiffed by those who don’t pay a service charge on the “free at sea” drink and/or restaurant item? Since your fee isn’t a gratuity?

The same methodology is used when ships are in taxable US ports. Tax is calculated, and charged, based upon the menu price of the drink as it is being consumed. Granted, I’ve only been on this particular board a year or so, but I don’t see anyone up in arms about that? Again, how much are you all drinking that a 20% drink tax is breaking you financially? 🤯 I’m coming out ahead being charged tax per drink versus if I were taxed on the price of the package. Especially given the fact that Mediterranean cruises are so port-intensive.

I’m trying to figure out how much you all drink, resulting in a tax bill breaking you after paying several thousands of dollars on a vacation. On a port-intensive cruise like the Med, I’m guessing I’ll be looking at averaging maybe $10/day - or $100, give or take, for my planned trip next year.

We still don’t know if you weren’t told the absolute truth. So many scenarios are possible - maybe you bought during a double up period during which 2 certs *could* be used for an inside cabin. Maybe the rep didn’t realize you were asking about an inside cabin. Maybe you didn’t hear the rep say balcony or above. Regardless, the onus is on you to read the T&C’s. As a former CEO surely you know the importance of that, do you not? They were *given to you* so it’s like like you even had to go searching for them. You had ample time while on your cruise and afterwards to read them. And since the Double Up promo is currently on, seems to me the wise thing would be to cancel your current reservation and rebook using both certs. Or ask NCL if you can just apply the second one to existing reservation now. Though I suppose it is just easier to blame your lack of due diligence on everyone else.

I’m also curious as to why now that you’re complaining about events from over a year ago. 🤔

My friend and I just cruised NCL for the first time a couple of weeks ago on the Encore. While on board we decided that next year’s girls trip was going to be a Med cruise on Prima. Since that decision was firm, we decided to go to the Cruise Next desk to see what it was about. The rep assured us we could use 4 certs on the same booking and, by purchasing 4 (for the price of 2), she immediately changed us to silver status. Well, that same afternoon I decided to sit and read all the T&C’s. It was quite clear that we couldn’t use all 4 at the same time and i questioned if we could even use 2. I ended up speaking with the same rep again who said “I said you could use 4 if you booked 2 cabins.” Yeah, no, that’s not how that went. When I asked about using 2 for same cabin she said that NCL pretty much always guarantees that for balcony and above (we do club balcony so no prob there) except when they do the 2 for 1 on all cabins. She even showed me the internal communication that detailed all the promos, with timing, to date for 2023. She also mentioned that Black Friday is a good time to book when using cruise next certs. At the end of it all, I ended up just buying 2 for $250 and applied both to the 2024 booking I made when I got home from Seattle. Chances are, you were not lied to. Maybe you didn’t realize the 2 certs were only for a balcony or above or that the promo on all cabins was a periodic thing. Regardless, the document that you get when you make your purchase (which isn’t that long, BTW, and I had no problem reading/understanding a couple/few drinks in) clearly states that any refunds need to be requested within 30 days. So that part is absolutely on you.

$7 for a bottle of water?? 😳 See, now you’re making the *choice* to consume this much in order to justify the cost of the premium plus beverage package. If you forgo that and stick with less expensive wine, regular juice, standard coffee and water in reusable containers (or even having water delivered to stateroom ahead of time if you don’t want to carry your own), not only do you save the added cost of the fancy drink package over what comes with FAS but your tax liability drops substantially. But at least you are informed and can plan accordingly. 🙂

What do you mean they don’t have to pay it for a single drink? Of course they do! Do you think that the alcohol in your “free” drink has no cost/value? The cruise line has thousands upon thousands of invoices to prove otherwise. And for the record, where you live doesn’t guarantee knowledge of your tax system. I know plenty of Americans who have zero clue how US tax code works. 😉

And what you don’t get is that the VAT is factored into the cost of the package. I am sure someone in the tax accounting departments of those companies can tell you what that is… as they are the ones calculating and filing the *mandatory* returns. And yes, there is a value to a ‘zero pay’ drink - it’s the ticketed price on the menu, which is why NCL provides the receipt to show how the VAT was calculated. That’s called transparency and is honestly the least convoluted way of doing things for the company… and puts control into the consumer’s hands. I’ll give you that it is entirely possible that Diamond members don’t pay VAT on their “free” drinks. But I’m assuming there is a limit to the number of those you get per sailing and it’s possible that the value of the VAT that RCI *will* pay on those drinks are written off to some sort of customer goodwill account on the P&L. However, the cruise line is making up for it in an inflated cost elsewhere because, at the end of the day, cruise lines are not not-for-profit organizations. Everything is and will be about maximizing their net income. Signed, someone who has worked 20+ years in all levels of corporate accounting for multinational organizations.

Dollars to donuts RCI has rolled the VAT into the cost of the drink package using a formula derived by their bean-counters and actuaries. You just don’t like seeing it separated out, which is a legitimate personal preference. My personal preference is having control over my spend and in the end (based on my personal habits) will most likely spend less than I would if handed a baked-in figure.

Thank you, everyone, for clarification. I was picturing a setup of physical - ie Weber - grills. Not like a bar and grill. 😆

Honest question - what cruise lines/ships have outdoor grills?? Intuitively, I would think this would be a major liability issue. It seems like the vast majority of your complaints are haven-related/not receiving enough preferential treatment. If one is going to spend that much money on a vacation, why not just sail on Viking?

Thank you. Like I said, it’s been a while. Last time I brought alcohol home from Europe was 1998, when I was still in college. 🙂

I can get a refund of the VAT of anything I take out of the EU… when I take it out. Though I admit that I cannot remember if alcohol purchases carried out of the EU are subject to different rules than other goods. It’s been a while. Of course I’m going to pay the tax at point of purchase - I never said I didn’t - and couldn’t claim a refund (if applicable) if I drink it before leaving. Regarding your payment of local US sales tax on purchases made online and shipped to Europe, I’d really like to see an example of that.