AlyssaJames

If this is one of the sailings that was created due to the Brilliant Lady delay, I doubt they will offer an exception on that.

People were talking about it on Reddit too.

App is working for me today. I am also able to quickly switch between different upcoming voyages. I did delete and reinstall the phone app yesterday, and that seemed to straighten everything out.

I'll be on this one. It will be my longest cruise ever and also my first time leaving North or Central America (What can I say, I'm not retired quite yet, and I was afraid of flying for a long time).

It's working (if slowly) although I cannot switch between my two upcoming cruises. (I was able to earlier this week, before the rebooking chaos really kicked in.)

It was a booking I had made just a few days earlier and didn’t know the 10% deal was active. I was also outside the pay in full date so I’m sure that helped. I didn’t mean retroactive for a cruise I’d already taken, sorry for any confusion.

I've also never been able to connect or see the SSID from Terminal V/Miami, even when I was mooching right around the gangway/boarding doors in the Rock Star area.

I don't think they're trying to 'punish' anyone. It's not their fault the shipyard is late delivering, and no matter what happened some group of people was going to be unhappy with the outcome. I won't pretend they don't have some technical issues (although it has been a while since I've seen people unable to access their accounts), but unlike some other cruise lines, I'm fairly confident people who want refunds (for example) will get them sooner rather than later. (A lot of people on Princess gave up on getting some pandemic era refunds.) This was admittedly before the current rebooking tsunami, but earlier this week I was able to get a 10% discount retroactively applied to an upcoming sailing (10% for being in the VV sailing club), and the refund showed up in my account this morning. So just a few days. I know it will likely be longer in the current scenario, just trying to give some context and reassurance to those who are going refund-only. (No, I don't work for Virgin, I just like their cruise product.)