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BlueHorizonUK

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Everything posted by BlueHorizonUK

  1. To update everyone. I had booked 2 cruises B2B onboard a ship and the deposit was only taken for one of them. I have fully paid the cruise for the one I paid the deposit on and called to cancel the second cruise. They unlinked the cruises and confirmed no penalties or money due towards the second cruise. UK booking/customer if that helps.
  2. ok thank you and they never charged you or kept any money for the second cruise (even though you hadn’t paid anything towards it including no deposit).
  3. Hiya, im curious about what happened. Did you cancel the second cruise and did they charge you anything? I have booked a B2B cruise while onboard a ship about 18months ago. They only took a deposit and applied it to cruise 1. Cruise 1 has been fully paid now. Cruise 2 the whole amount is outstanding and nothing has been paid towards it (online and the app and the invoice I have received as a reminder shows nothing has been paid yet). Do I just ignore it and let it auto cancel after final payment date (next week) or do I need to tell them? I don't want to be on the hook for paying a deposit amount to cancel cruise 2 when I have not paid anything towards it. Also UK based. Thank you.
  4. Thanks but the two invoices I have show the deposit applied to cruise 1 and no money has been applied to cruise 2 so if I pay off cruise 1 completely I should be ok for cruise 1 and let cruise 2 pass final payment date?
  5. Hello, booked on Symphony of the Seas as a B2B on board Odyssey at the NextCruise desk. I paid a deposit onboard and that was applied towards the first cruise and nothing was put towards the second cruise. We only want to cruise on the first one so do we need to do anything or just let the final payment date pass on the second cruise to cancel it? UK based if it makes a different. Thank You
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