Crackin cruisers

Good idea! I tried and got the same explanation. The only way to change payment form is to cancel the existing booking and create a new one. This means that if the slot is not available or waitlisted, I need to choose a different time (dining) or be waitlisted on the excursion I am already booked on. I am heartened to hear that once we are on board, the change can be made without impacting our existing reservation except payment form. Thanks!

Thanks for confirming. I called the main number and said “agent” several times to get to a human as I had several topics to address that were specific and not in the FAQ or other self serve areas. I’m guessing it was a regular reservations person.

Quick question for repeat Holland America Cruisers, especially post-Covid: We purchased the Have It All (HIA) package recently and are trying to apply HAI credits to existing dining and excursion reservations. When we call Holland’s customer service, they say they can’t change the form of payment from credit card to Have It All credits on the phone without cancelling the reservations first. That would effectively lose our reservations and would put us on wait lists for the same events in some cases. The customer service agent on the phone says that we can, however, make this change from credit card to credits without losing our position once on board. Does anyone here have experience with this and what can we expect? Thanks!

Thanks for the reply. Glad you enjoyed your trip. Our itinerary sounds similar to yours, so we will be sticking to our plans.

I did. It seems much better than many of the others and I want to confirm if it’s really that good or if there’s a ‘gotcha’ or an error. Thanks

Has anyone on this board sailed Caribbean Princess in cabin E406? How was the view? Any photos you’d be willing to share? Thanks in advance.