OK, so I have been on one cruise which I booked myself a few years ago. Plain vanilla Carnival. It was good, but I am retired now and after boat-loads of research I am thinking of upgrading to more premium-type lines. (HAL, Oceania, Viking etc)
I have contacted a recommended TA from a very popular Youtube channel, and have found the person to be very unresponsive. Although they are specifically recommended, I have corresponded with them on occasion for over two months, have never gotten a call (which they first recommended, and I later requested) and when I email them, it is always a few days or more before I am answered.
It may be that they are busy, which is fine, but I am wanting to find a good TA. I am seeing a lot of jargon on here (big box TA etc) that is totally lost on me. How do I go about finding a "big box" company and know who is good, or if I even need a "big box person"?
I am guessing the forum does not allow specific recommendations? If not, this is unfortunate. Where could I go to begin this process?
Thanks in advance!