Flattycruiser

Thank you! I will look for the update and will circle back with everyone. Another commenter posted that she requested 100% go to her and not be allocated between guest 1 and 2 and hers was set up like mine (under purchased items 100% to me), so I wonder if that is how they do it if it goes 100% to one person. Things are always changing so who knows.

Perfect, Thank you! There are 4 of us, I didn't ask for it to all go to me but maybe they can choose to have it go to one person if more than 2 guests and maybe this is how they do it now when it goes all to one person. Thank you for confirming!

So something similar is happening with my Oct cruise but opposite emails and amenity statement issue. I sent form and brokerage statement in on June 27th got the auto reply that it has been received and is being processed on the same day. On July 6, I received an email that said: "Thank you for contacting Norwegian Cruise Line. Your shareholder benefit onboard credit has been added to your reservation.If you have any further questions, please feel free to contact us again. I also received a separate email with the Amenity Confirmation that on the last page shows: Status: Grand Total 100.00 PENDING PAYMENT Balance Due 100.00 Items purchased are not confirmed until payment has been received. I emailed the shareholder group again explaining that I received an email that the credit has been added to my reservation but the Amenity Confirmation states I have a balance due. I received an response email back the same day that said: Thank you for contacting Norwegian Cruise Line. Your shareholder benefit onboard credit has been added to your reservation as an amenity. It is processing, once complete the balance will reflect $0. My reservation shows (and has shown since the first email) that I have a $100 purchased OBC under purchased items but it does not show the $100 on the summary page Reservation at a Glance under onboard spending. I booked through a TA so cannot see if I actually have a balance for the $100 (I'm after final payment so I shouldn't have a balance due) but its odd that it appears that I have purchased a $100 credit but can't see if they've zeroed out the balance. I am curious for those who have done this before if it only shows up as a purchased item or if it also shows up under Onboard Spending Money section ( example below) The $200 reflected is from my TA, I should have a total of $300 with the shareholder OBC, unless its not supposed to be reflected there.