Hey guys. I think I screwed up today…
My GF and I booked a cruise under the free at sea promotion and we recently found out she was pregnant. While talking to the rep about what documents we need from her OB, I remembered seeing somewhere that sometimes lines don’t require everyone to have the same beverage package if there’s a legitimate reason.
So, knowing the package was included, but we prepaid the service charge, I asked if the rep knew if they’ve ever refunded those fees.
I mentioned it to my GF and she said just leave it alone, we already paid and she didn’t want to have to worry about anything on board. I submitted the paperwork and didn’t think any more of it. Today I got an email back saying she was good to travel, her package was downgraded to the soda package, and they had refunded the difference of the prepaid gratuities.
Ive searched everywhere trying to figure out what a “mock tail” would be classified as under their packages. The only mention of juice I see is “free to everyone with meals” and the only reference to mixed drinks I can find are all alcoholic. Now I’m freaking out that if she wants a non-alcoholic mixed drink from a bar it won’t be covered under the soda package, and each drink will be charged. The difference was only $15/day or something- I should’ve just kept my mouth shut.
I called and spoke to someone with the access desk and he said he’d never been asked about mocktails and couldn’t give me an answer. So I turn to you all… anyone know how non-alcoholic mixed drinks are billed/charged? How bad did I screw up?
TIA