Scottsilverman

It’s a matter of customer service and reputation. Stabilizers are a big deal, especially when you’re going through an area known for the roughest seas. I have spent a small fortune on clothing , non refundable air fare and private tours in Buenos Aires for this journey. If I thought it was in our interest to go, believe me I would. I chose Seabourn for its “state of the art technology, comfort and brand newness of the ship. Even the oldest ship that travels to Antarctica has stabilizers for the comfort of their clients. The least they can do is offer a full refund or keep my money and offer a future cruise whenever I’m able to go and the highest discount they offer.

I think lawsuits are forthcoming if Seabourn does not handle this issue. What happened to transparency and accountability. I would hate to be forced to take my cruise and worse held like a hostage in rough seas. This is not the product I signed up for either. Supposed to leave in three weeks and have heard nothing from Seabourn I can accept.