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tonyfall1

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Everything posted by tonyfall1

  1. Hello, I will be on an NCL cruise leaving NOLA in February. I have the FAS package with a 150 minutes of internet. How is cell phone reception going down the river? I have Verizon and it looks pretty good on their map. I was hoping to leverage that the first day instead of tapping into my internet minutes. Anyone else do this?
  2. Mine has not been the best but I have called the general number with good results and they have been able to take care of my issues, including an issue with my flight. 1-877-416-9722
  3. Hello, I will be taking a western Caribbean cruise on the Breakaway in February. I purchased the FAS package. My wife and I both have 150 minutes of internet. I am trying to decide whether I want to purchase the $110 or $180 to upgrade my internet to unlimited or unlimited premium. My wife is fine with her 150 minutes. I think I have read that the Breakaway uses Starlink. How is the internet performance on the Breakaway? I know it's not like it is on land but, I don't want to pay extra money if the performance is going to be crappy and basically unusable. And is the premium performance better than the regular? Just don't want to throw away $180 on something that may or may not work at times.
  4. And if I don't prepay it just gets added to my bill and paid at the end of the cruise automatically. I assume I don't have to make a special trip to the customer service desk to settle the bill at the end?
  5. Is there any advantage to prepaying these service charges, it seems like a lot of people pre-pay them and I am not sure why?
  6. Hello, I just booked my first cruise on NCL for February. I purchased the Free At Sea Package. I see there is a few hundred dollar charge for gratuities which I was aware of. As I'm looking at my account it says you can prepay a service charge of $20 dollars a day per person per room. It says this service charge of $280 will be automatically added to your onboard account. Is the service charge different than the gratuities in the Free At Sea and I would need to pay that also?
  7. US site showing the same.. I just booked 2 days ago with a $150 Cruise First. I wonder if they would allow me to change it.
  8. I just booked my first cruise on NCL through a PCC. He offered me a $300 certificate for $150 that I could use for my deposit.
  9. Ok I take it back the NCL rep just called me and saved me a fair amount of cash.. LOL.
  10. I think I read Ubers are plentiful and easy to get?
  11. We were planning on just staying by the airport since that's where the NCL shuttle pick up is. But then I started thinking about not using the NCL shuttle.
  12. Yeah the Princess one is very good.. almost makes me want to switch to them.
  13. I finally made the decision to book on the Breakaway. Thursday evening I had put a hold on both cruises and planned on putting a deposit on the Breakaway today. After putting them on hold both companies called me and left me VME's. They also emailed me. I had a few questions and the email from the NCL PCC said not to finish booking until I talked to him. I have emailed and called both of my consultants and the Princess consultant is very fast and getting back with me. I even called Princess customer assistance center they said I can leave my number and they will call me back. They called me back immediately. I have emailed my NCL PCC 1 time and called him twice since Friday and he has never called me back and he told me not to book until I talk to him. The hold expires today. His VME says he works 11-4 on both Saturday and Sunday yet crickets from NCL. I am disappointed because I had decided on NCL but if they won't even call me back to finish the sale, I am worried about what kind of assistance will I get once they have my money. So bottom line is Princess's service has impressed me and NCL has been non-existent ugh.
  14. Hi, My wife and I are flying in a day early for our NCL Breakaway cruise. NCL is charging us $100 total for a shuttle to and from MSY for our cruise. Seems reasonable but since we are coming in a day early, we will need to Uber to our hotel and then back to the airport the next day to pick up the shuttle. I am wondering if it just makes more sense to cancel the NCL transport and Uber back and forth to the cruise port.
  15. Is the window to request the deviation from the time I am paid in full until 75 days prior to the cruise. I assume I can't request a deviation when I just have a deposit down?
  16. Ok so my plan will be to get a 1 day deviation. Rent a room at an airport hotel that has a shuttle to and from. I see quite a few at a reasonable price. Although what is the $25 credit for?
  17. So they will book me on a flight a day earlier for the same price and give me a $25 credit? Is that credit for the transfer to the port?
  18. Thank you, is there no additional cost for rebooking the flight a day earlier?
  19. How much does a 1 day deviation typically cost?
  20. Any issues with long wait times for dinner or the buffet being overcrowded on the Breakaway?
  21. Ugh, for some reason I just assumed Princess customer service would be much better than NCL.
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