tashaaa
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tashaaa started following NCL Europe costumer service phone not working , Australia/New Zealand - Fall of 2025-Spring 2026 , CruiseNext Triple Up Offer and 5 others
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Booking cruises from Europe, different from the USA
tashaaa replied to tashaaa's topic in Norwegian Cruise Line
thank you all for tips and advice ๐ -
Booking cruises from Europe, different from the USA
tashaaa replied to tashaaa's topic in Norwegian Cruise Line
I don't know about the cruise next vouchers, I also thought that this is only in the USA. I didn't see where to buy those vouchers... Do most of you use a travel agent for booking or do it via NCL webpage? -
Booking cruises from Europe, different from the USA
tashaaa replied to tashaaa's topic in Norwegian Cruise Line
Thank you, super, I didn't know about the FCC and will try it out, after the final payment (if the price is lower). -
Hi, So I've booked my first cruise with NCL and I started to follow this forum, which is a big help for me ๐ However, there is one thing, which keep bothering me and maybe in this topic we can share some experience which will be helpful. There is a big difference if you book a cruise from USA and EUROPE and it's really confusing. Some of them: 1. REPRICING: as I read it's super easy to reprice in the USA, in Europe not so much. Some agencies don't want to do it, don't know that it exist. I booked my cruise directly through NCL, and when the price dropped I could upgrade to a better room. Now again the price dropped and they offered me a small refund (there are some charges if you want to reprice), they didn't offer OBC or as I read didn't offer FCC. 2. FAS: in Europe we pay for the FAS, but don't pay for the additional gratuities. First I thought we need to pay additional gratuities but as I see, because we pay for FAS this is included. 3. FINAL PAYMENT: In USA the final payment is 120 days before cruise, in EUROPE is 30 days. Don't understand this big difference. 4. CANCELATION: We canโt cancel a cruise for free, so the option to book a cruise further in advance and then to just cancel it, if you decide otherwise, doesnโt exist. There are always costs if we cancel in Europe. All this differences are really confusing, and maybe I get them wrong, so please feel free to correct me J. Other cruisers booking from Europe if you have some insider tips and advice mostly on repricing and canceling, please share this with us.
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I'm also from Eurpoe, and this repricing is very confusing to me. I don't understand that there is such a big difference between Europe and USA. My cruise price went down, so I upgraded the room to balcony. I checked now, the price of the cruise went down by 340 EUR and when I called NCL they offered me a refund obf 75 EUR (apperently there are some charges for changes) or I could wait until the final payment that is 30 day before the cruise and check again, they would offer me OBC. I don't believe this is entirely true, what I was told. They didn't offer any FCC. Those who use this forum from Europe, can someone comment this?
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Cruise ship docked in Sydney on New Years
tashaaa replied to tashaaa's topic in Australia & New Zealand
Nice video, it really looks good. Need to look into Azamara ๐ -
Norwegian Star movies in theatre on sea days
tashaaa replied to tashaaa's topic in Norwegian Cruise Line
thank you all. ๐ -
Iโm also looking at NCL Australia and New Zealand cruise in the end of December 2025, because it has fewer sea days, and it visits many interesting ports. Now that I read this posts, Iโm not sure anymore. Would really be disappointed if they change the itinerary. I understand that weather is a big factor, but as I see, they do this before cruise and it has nothing to do with weather conditions. if someone who did the Australia and New Zealand cruise reads this, please comment if it was as it was when they sold it. I will be doing my first NCL cruise in May, so I donโt know yet what to expect. As I see the cruises, the NCL really have (for me) most interesting itineraries, which is the most important thing, when I look into cruises.
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Hi, I see there is not a cinema on Norwegian Star, but do they maybe show movies on a sea day in theatre?
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Hi, Maybe this helps... We are going to Iceland end of May, and I reserved us a tour from NICE TRAVEL. Been reading on the forum, that they are good and they do a small group tour.
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Iceland, Svalbard, North Norway worth a balcony cabin
tashaaa replied to tashaaa's topic in Iceland and Greenland
So, I made an upgrade ๐ We even got a better price, so I could not refuse it. I guess it will be one experiance more. Will pack winter clothes, and hope the location won't be that bad. Thank you all ๐ -
Hi, what do you think, is it worth to have a balcony cabin on Iceland, Svalbard, north Norway cruise? I could get an upgrade for about 170 EUR. I would like a little bit more space, but don't know if we will use it because of the low temperatures (we are travling end May/begginning june), it would be a guarantee cabin, so I don't know where will they put us, and there is midnight sun... I'm open for all suggestions and experiances that you have ๐ Is a balcony cabin worth it? Did you use it a lot on your cruise?
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Hi, what do you think, is it worth to have a balcony cabin on Iceland, Svalbard, north Norway cruise? I could get an upgrade for about 170 EUR. I would like a little bit more space, but don't know if we will use it because of the low temperatures, it would be a guarantee cabin, so I don't know where will they put us, and there is midnight sun... I'm open for all suggestions and experiances that you have ๐ Is a balcony cabin worth it?
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Hi, today I wanted to make a call on NCL, but the telephone number 00800 0310 2121 isn't working. It says that the number is turnde off. Those from Europe, which telephone number do you call? Does the number above work in your country? Don't actually know how to reach them. There is a form on the website but I don't know how long does it take for them to respond. I read that the NCL costumer service is really bad. Thank you:)
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Do you normally get a better price with a travel agent? The problem is, Iโm from Slovenia, which is pretty small and we donโt have many travel agents, and normally they are even more expensive. Maybe I will search for some European oneโฆ if someone has a suggestion let me know, I know you cant post TA on the board.