ATL1234

The July Ports of Timeless Wonder invoice shows a TPP Certificate credit of -$500 per person, so this mist have come from the Allianz claim for Jewels of Scandinavia.

Also - technically Allianz does not owe any Vantage Traveler the Part B refund, they were doing this as a good will gesture although they played no part in Vantage's ultimate demise. As per the invoices, the TPP is non-refundable.

Confusing - If you already used the Allianz TPP and then received a credit of $500 per person which you applied to a new trip; and then on that trip you purchased 3rd party insurance and were subsequently reimbursed nearly the entire dollar amount, including the value of the TPP vouchers - Why would Allianz owe you another refund of Part B? Makes no sense at all, and could be considered fraudulent if I am understanding correctly. I also saw your post on a FB page, and I am not understanding why you believe Allianz owes you Part B.

Most recent Boston Globe article about the Vantage bankruptcy: https://www.msn.com/en-us/money/other/vantage-travel-is-bankrupt-but-what-about-its-owner-two-lawsuits-say-he-should-reimburse-customers-who-lost-millions/ar-AA1hc8Hs?fbclid=IwAR2Y0zMsGnOMRdVX-9y1_Ts0iA4VIde6ygcpNfJrK--7IiDxL6FMa9TRUqA#image=AA1g8uIo|1

Lots of people have had successful charge-backs and ach reversals. Consumer Advocate Michelle Couch Friedman has helped many customers, especially due to the Fair Credit Billing Act. You can check out this Facebook page that is helping former Vantage consumers: https://www.facebook.com/groups/954817572208587

https://consumerrescue.org/news-and-alerts/vantage-travel-bankrupt-what-need-to-know-guide/

I don't think anyone within the government is saying refunds will be possible from a bankrupt company

The FB Restitution group is doing the same things as the Complaints group, yet the Complaints group is led by consumer advocate journalist Michelle Couch Friedman who has been working behind the scenes, and has facilitated tons of media coverage which will continue. I believe the restitution group feels somehow they will be refunded at the end of the bankruptcy and new sale proceedings.

https://www.bostonglobe.com/2023/07/07/business/vantage-travel-bankruptcy/

There has been much confusion and frequent misconceptions about Travel Protection/Travel Insurance: If Vantage cancels a trip, Vantage is responsible for reimbursing you. However, as we know, they have apparently closed due to major financial issues, so there is no one there right now to issue any refunds (and apparently no money). Staff reported they were permanently laid off as of 6/20/23. There is still no announcement from Vantage. If you purchased Allianz Travel Protection directly from Vantage, unfortunately there is no insolvency coverage. The plan you purchased included cancellation coverage (YOUR OWN cancellation); and on trip coverage such as medical, emergency evacuation, lost luggage, missed flight connections, etc. If you purchased Travel Insurance independently, check your plan details to see if there is insolvency/cessation of services coverage. If so, you may have a claim that could lead to reimbursement by your insurance provider. If you made your payment with a credit card, you can dispute the charge. If you made an ach payment, contact your bank and its Fraud Department.

And to close up shop with no explanation leaving thousands of people in the dark, and sadly not realizing their trips are canceled and their money is gone. And the Mass AG taking credit for getting back 1.2 mill in refunds since January 2020 (maybe 75 customers in 3 1/2 years?) -- but doing nothing as a result of the events that started to spiral in April 2023.

In addition - sells a product they know they cannot deliver. Over and over again.

Splinter - Vantage has permanently laid off all staff and have ceased all operations - phones and emails non-op.

Lexie31 - So what do you plan to do?!

Vantage has not posted anything. Employees reached out to consumer advocate Michelle Couch Friedman to advise they have been permanently laid off and the company has ceased all operations, This is on the Vantage Complaints FB page. The phone number just has the standard outside hours closed message as of now. Staff were just notified this morning in coordinated meetings.