UCLAman

THANK YOU @graphicguy !!! I owe you at least one or 2 cold beverages on the cruise!!! Update on my situation: called my TA today and no dice - he called Norwegian Air, he called Luthansa air this morning and he couldn’t get any info or progress. Then I called Luthansa directly and boom!! In less than 5 minutes I had premium uograded seats!! 😁 I had a pay a little extra but thats fine with me. So problem resolved !! Thank you again @graphicguy !!

So you are saying that if we are in a Club balcony suite, we get our laundry done for free?? I leave next week on the Getaway (Med cruise) and we are in one. I need confirmation on this please. TIA

Thank you. My TA is working on it. I already let him know I am not happy (primarily about the seats situation).

Just got our BOGO flights changed - one week prior to our departure!! We are on the June 15-24 Med cruise out of Lisbon. Flying out of Los Angeles on June 13 with a pre-cruise night. Only the return portion has been changed with a layover in Frankfort. My only question is what happens to the premium upgraded seats we reserved and paid for back in April? Will I get reimbursed for them? What will our seats for 3 passengers look like one week prior to flying out? Will we be sitting together?