Well, I have yet to step foot on an Azamara ship but I am so frustrated with their dismal website and slow customer service that I can confidently say that I will not be going on another cruise with this cruise line. There are too many cruise lines with excellent onboard experiences AND an excellent website. What is a consumer to do if their website doesn't allow you to book an excursion and customer service simply ignores your emails? I have sent a 5th request to purchase an excursion with zero response. There are too many good options out there...I would skip Azamara if you are thinking of booking a cruise with them.
