Hi to inside cabin and Pasty feet, As this is my secund Christmas cruise cancellation I am asking Ambassador that I have a full refund for my Christmas Caribbean Cruise, on board credits owed and a 25% discount of any future cruise with them until 31st March 25.
Ambassador may well claim that this not acceptable or not on offer at the moment, I would argue that the only real difference between Option 5 and Option 6 is the retention of my money over the period until the next booking up to March 31st 2025, and I would rather that is was in my bank.
"Option Five: Transfer to any other Ambassador cruise
Transfer your booking to any other cruise departing up to 31st March 2025 and receive an additional 25% on top of your fare paid. e.g. £2,000 paid means £2,500 credit against another cruise.
"Option Six: Cancellation with Full Refund
If none of the attractive transfer options are suitable for you, you are welcome to cancel your cruise reservation and receive a full refund of the cruise ticket monies paid, including port parking, the Victoria coach service and pre-paid drink packages if applicable. "
I am waiting a reply as they rejected an earlier request to transfer to the Cuba and West Indies Jan 25 with an additional 25% discount off another cruise up to March 25.
You may well ask why bother with Ambassador, a previous Cruise in March this year to Iceland was a good experience, staff were excellent, food very good as was the entertainment. In general the ship - force 9 gale and 8 meter waves aside the holiday was enjoyable.