Jump to content

ZRoo

Members
  • Posts

    4
  • Joined

ZRoo's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. We will be cruising on Discovery in June 24. I have tried both apps, the old app actually lets me get up to 6 guests, but as soon as I add the seventh I get the message as before. As for the web app... I can't even add guests, when I enter their booking numbers and hit search, nothing happens.
  2. Has anyone had success reserving a dinner for a larger party? On the app, when I select 5+ people I get a "No seats available at this team" I planned on calling this afternoon to try and book it, but was curious others experiences.
  3. I did try this as well and it did not show either, but looking at it again and it now applies the dining credit. I also checked the app and its now showing as well. Something must've triggered when they made my reservation earlier today.... Weird. Thank you!
  4. I booked my first cruise with Princess and upgraded to the Princess Premier package when I initially booked the ticket. I have paid in full and as I try to make dinner reservations in both apps it doesn't show my dining credit and tries to charge the cover fee. I know someone else that booked the same cruise but instead upgraded to the premier package after they initially booked their room and their dining credit is showing in the app. I have contacted customer service twice regarding the issue, the call I was told a ticket would be submitted and I would hear back within a week or two... It has been 2 months. On the second call, the rep was able to see my dining credits and was able to reserve one of the dinners with it, but she was also confused that I wasn't able to see it on my app. Has anyone else had experience with this?
×
×
  • Create New...