traveller_mike

Everyone. Thank you very much for helping me to understand the complexity of such move. We decided to change our route and do not disembark in Edinburgh.

Everyone. Thank you very much for your help. I did more research based on the tips provided and came up with the following: https://www.princess.com/en-us/legal/passage-contract/pcl 11. UNAUTHORIZED STOPOVER OR DISEMBARKATION. Unauthorized stopover or disembarkation or failure to make any sailing of the vessel at any port shall be at Your sole risk and expense. You may be denied subsequent boarding, and You will not be entitled to any refund, payment, compensation or credit of any kind. If You plan to disembark the vessel and/or to off load packages, boxes, or baggage before Your authorized port of call, You must advise the Passenger Services Desk no later than the day before arrival in that port to arrange an inspection of You and/or Your belongings by local customs authorities. Should You fail to comply with this requirement and You and/or Your belongings are not presented for inspection, You may be assessed monetary penalties by local authorities. Furthermore, You agree to assume and/or reimburse Carrier for any expenses or fines that may be incurred as a result of such noncompliance. You acknowledge that for round trip cruises commencing in a country that stop in other ports of that country, You may visit but may not permanently disembark in any port in that country other than the port of embarkation. If You do disembark in a different port in that country, a fine or penalty may be imposed by that country’s government. In consideration of the fare paid, You hereby agree to pay any such fine or penalty imposed because of Your failure to complete the entire Cruise.

Hello. We are planning to take a round trip cruise from Southampton UK. Part of my family would like end their cruise in Edinburgh. I called Princess support and got some confusing information. The person told me that I had to submit a form 45 days prior to cruising but she said she could not mail it to me nor I can access it online. The only way to get to it was to tell her all information. The quality of the call was really bad, it sounded that this person was working out of overcrowded call center and I am not sure if this approach would work. Also, what could be the factor, we are US citizens thus not sure if there are additional requirements in UK for such case. Please share the info. Thank you. P.S. If someone from Princess is reading it, I would wish you improve your chat support and quality of you phone support.