zSec

How are gift cards applied to OBC? Do you bring them with you and go to Guest Services once onboard?

Thank you!

In the pile of info in my Holland America Rotterdam stateroom on embarkation are two “Casino $5 Match Play Certificates”. They state: “Even money bets only. Certificate good for one bet only.” I’ve never tested the fates in a casino before. Any suggestions on the best use of these certificates?

I’m on Rotterdam right now and decks 3-6 forward around the elevator banks are bad. My cabin is nearly half way between forward and mid ship and the smell from the casino on deck two is unmistakable and invasive. As others have reported, standing below then ventelation register in the hallway ceiling, I can smell smoke. Maybe it is just air movement but it seems a lot stronger. The part I object to the most is smelling smoke in my cabin. There was a “coffee chat” with the cruise director and the senior HVAC engineer/officer yesterday. I specifically asked, “can you talk about how cigarette smoke from the casino is handled?” His answer was basically, the casino has a negative pressure and they “do all they can to contain it” but sometimes a little “gets out”. But, it is “closely monitored daily to prevent the smoke from getting far”. While that may be the process and policy, in practice it isn’t working. Why can’t they install glass doors to isolate the air in the area?