I accidentally created an account using my preferred name rather than my passport name. I never thought that would render my account useless. I am unable to change my name and their is no help available. I called MSC and they repeatedly gave me incorrect email addresses. I haven't even created a VC account because I don't want that to be inaccessible too.
On my son's account he used the wrong email and discovered even though there is a place to change your email it does nothing.
This is my 1st time on MSC and I already hate the website. I guess I need to signup for a new email address to use it. I'm afraid even that will not work since I tried already with my linking it to my real email with the wrong first name.
I accidentally created an account using my preferred name rather than my passport name. I never thought that would render my account useless. I am unable to change my name and their is no help available. I called MSC and they repeatedly gave me incorrect email addresses. I haven't even created a VC account because I don't want that to be inaccessible too. On my son's account he used the wrong email and discovered even though there is a place to change your email it does nothing. This is my 1st time on MSC and I already hate the website. I guess I need to signup for a new email address to use it. I'm afraid even that will not work since I tried already with my linking it to my real email with the wrong first name.