SapphirePrincessVoyager

We will be arriving around 1-2pm in Juneau. Thus, just this morning we were able to book a shore excursion to Mendenhall glacier that meets up on port at 4:20pm 😊

My thoughts exactly. The faces of most people I was with shows they are also not ok with a “steakhouse” specialty dining restaurant being in a cafeteria style setting. Why call it a steakhouse?

I see. Yes that is exactly where the Churrascarria is now.

Yes, Sterling was replaced with a Churrascaria that is located on the Lido deck by the pool where they usually have their buffet. You can imagine the tables and chairs being very casual. Not a steakhouse ambience at all 😡We were not informed as well and only saw it changed on the app while we were already onboard. Lots of frustrated guests yesterday who booked Sterling Steakhouse for formal night. It was a mess. Again, kudos to the service crew for trying their best.

Also onboard the Sapphire Princess right now. We have all mostly been trying to be positive and make the most of our situation. The crew has been incredible. But Princess (the company) really should not have allowed this ship to sail. In speaking with the crew, they have been having issues as well on the 32 day voyage before our May 11 departure from Vancouver. If you are scheduled to sail on this ship on May 18, I will highly suggest you reconsider because they have been trying to fix the issue but have not been successful. This is our first time cruising with Princess and first time in Alaska…trying to cross it off our bucket list destinations. Now, with Glacier Bay cancelled and our Juneau glacier excursion cancelled, we will have to spend the time again to come back…which when you’re not retired - vacation time is more valuable than money. They just informed us in a letter today that we will be getting 75% refund of our cruise fare plus 75% of our cruise fare in Future Cruise Credit so not bad. In addition, all taxes and port fees are refunded.