Tigermad

That did it all online while I sat by them. No calls were made.

No they didn’t do that. They did it all online while I sat beside them.

Thanks. I can see there is only one journey into Venice that will make the cruise in time an thats the one I have booked. More options on the way back though.

But I have EasyJet and Vueling flights booked (both non stops) for this trip that the travel agent could see but I could not (see screenshot in my post above). All done through Celebrity.

Try finding Gatwick to Venice VCE May 5th returning to Gatwick from Rome FCO on 16th May using celebrity’s flight search.

I looked on the flights section on the celebrity website. I did a search and none from Gatwick to Venice. They are economy flights that were booked in the end but surely I should still have seen these?

A few weeks ago I looked online to book the Italy and Croatia cruise. There were no fights from Gatwick and Heathrow had a 9 hour flight via Turkey. So I went to a travel agent and on the exact same cruise they found some non stop flights from Gatwick still through Celebrity. So I booked through them. How did they see flights but you can’t see them yourself online? I would have preferred to book direct.

Some say it may be 50% off on Black Friday. I bought premium at 30%. Will only refund and buy again if it gets to near 50%

I’m in the UK. Maybe it’s slower here.

My excursion refund was 10 days. Why would a credit card be different to a bank card?

Might matter some more than others, but bear in mind if you buy the package then refund and buy again at the cheaper price, the refund can take 2 weeks or even longer to hit your account.