Zacckie

Just an FYI I was told they are upgrading their system and having periodic problems, this may be ongoing for a bit. Just keep trying when it happens, or log of and go back to it a bit later and I found I was able to finish what I needed to do. Sorry I am late posting this. This was in a call to them to find out why I was having so much trouble.

We were on a NCL Cruise in June to Europe 14 Days, I will never cruise them again if I can help it. They nickel and dime you to death. They followed us around for photos to the point they were pissing us off. The package they give you at booking only provides the very basics anything else you need to upgrade. We ended up paying over $5,000.00 to upgrade Wi-Fi, drinks, and specialty dining. We were lied to when we booked and told this package included everything at a premium level and when called back about it a few days before the cruise and asked for them to review the tape they told us that they didn't record bookings. Which is an outright lie, because when we booked and again called the booking line to test this out. It clearly states they record all calls. Thus our decision to never cruise them again. We are trying Princess for the first time and so far everything they have told us including the girl on the phone who explained the specialty dining and advised that not everything on the menus are included. This alone impressed me.