Disembarkation seems to be the Achilles' heel of all cruise lines. Last fall, we disembarked Sirena in Lisbon, spent five days in Cascais, and then took the Silversea "Silver Moon" on a TA to Bridgetown. I do not remember any particular problems disembarking Sirena. However, despite a marvelous time on the Silver Moon TA, disembarkation in Bridgetown was a nightmare. All for the usual reasons that have been cited: no one from the cruise line in charge; no signage; very few line employees in the terminal; and luggage misplaced by the port handlers. In addition, we were on a ship's excursion for those with flights later in the day but we could not find two of our bags in the terminal which the Luggage Forward guy was waiting for outside. A Silversea employee with a clipboard was screaming that we were holding up the excursion, did we want to cancel our reservation, but offering zero help to find the missing bags. Finally, the terminal porter saw them all by themselves for some unknown reason, leaning up against a wall thirty feet away from all the other bags. We quickly sorted it all out and got on the excursion bus after a twenty minute delay. Why cruise lines refuse to do anything to bring some order and discipline to disembarkation is a mystery to us and something that we have encountered about 50% of the time since our first cruise in 2006. It is a terrible and unnecessarily frustrating way to end a good cruise. I would say that it is best to assume that it is an industry norm and a problem that one should always be prepared for, not just on Oceania.