Jump to content

Atlanta07

Members
  • Posts

    798
  • Joined

Everything posted by Atlanta07

  1. Just booked today. It’s father out but always fun to have something to look forward to! Hans and Brett - Florida
  2. Hi all. I’m on the ship now but they are sold out of the ship ornaments and keychains. If you have one you’d like to sell, please let me know. Thank you! Hans - Lake Mary, FL
  3. Just booked this cruise today. Anyone else sailing? My friend, Scheri will be joining me. Hans
  4. DCGuy - Thank you for your insight - the big difference here is that YES - there was an issue with the Delta flight. Had I attempted to go to the airport the day of that flight would not have existed (this happened to a fellow cruiser - and they had to be booked with a different airline that same day, as Delta had no record of them). So yes, I did look - and worry and fret and spend time. NO I didn't save a ton of money - and to me it wasn't worth it. Now had the flight never appeared on the Delta site, I likely wouldn't have been concerned. My concern was the fact that it was there and then disappeared. Cruise was fantastic. Thanks.
  5. After reading all of the reviews and comments with NCL Air, especially in regard to their BOGO - I thought some might be interested in my recent experience. I will try to just be as factual as possible and attempt to remove emotion etc. so you can make the best decision for you regarding NCL Air and their BOGO offer. I booked a cruise the beginning of September 2022 leaving January 1, 2023 out of San Antonio (Santiago) Chile and returning from Buenos Aires, Argentina - 14 day cruise. I did elect the BOGO and my gateway (departure and return) city was Orlando. I did a two day deviation - meaning I would arrive and depart two days before / after the cruise and did receive a $50 credit for the deviation. The total cost of the BOGO was $1350 for airfare. In looking up pricing for the air - The price was indeed cut in half compared to what I would get through common carriers for economy class. I did receive the air confirmation the beginning of November and I will say it looked like someone was angry when they booked the flights - especially the return. Our schedule was: 12/29 - MCO - MIA - Delta MIA - SCL - Latam 1/17 - EZE - LIM - Latam LIM - MIA - Latam MIA - MCO - Delta Flights are what they are and that is what we signed up for and we got the savings so not much to complain about in reality. All is fine - we went online and booked seats for the two Delta flights without a fee, and then went to Latam and paid for seats (rather than being assigned random seats) in the amount of $300. All is fine until the end of November - when our flights disappeared from the Delta website. I called Delta and they confirmed that I am not on any flight those days and although they can see some record, it looks like it was canceled by the agent. I called NCL and then NCL asked me to call Latam. I called Latam and they said all is fine - just trust the process and you'll be okay in a few days. A few days later I called NCL again - since they are they agent that booked the flight. They said that their computer shows all is good so it must be but give it a day or so. I call back two days later to NCL where they direct me to call Latam. Latam tells me to call Delta. Delta says I should call Latam or NCL but they are out of it. I call NCL back and have to go through all the same things I did above. I was asked if I had insurance for the trip - as if that would be acceptable in the event the flight was indeed a problem. I convince the NCL rep to pick up the phone and CALL DELTA to see that I'm not crazy. She does with lots of hesitation and then says that okay...so there is a problem. It looks like there is a schedule change and that is the issue but it should be resolved in 5 days or less. Now you know as well as I do if you are a frequent traveler - if a schedule change happens your flight just doesn't disappear. You get the new flight info and then hopefully it works with your schedule, but it just doesn't drop from existence. So now we at December 9 and my flight leaves in 20 days - plenty of time, however at this point I've already been on the phone at least 10 hours and still no resolution. The wait time to speak with someone at Latam...1 hour minimum hold time. On Dec 15 - I call again - nothing has changed and no updates. At this point, I give up and book refundable tickets through Delta. I figure if I'm going to trust the process - I'm going to do so with some security that I won't miss my 14 day cruise. We call again a few days later to NCL and they ask me to call Latam. I let them know that I didn't book with Latam - I booked with them, they are my agent and they need to get to the bottom of this. We speak with a supervisor who then explains that she wouldn't take the chance to book with the BOGO program - obviously doesn't make us feel great. So we hang up and call the concierge hotline since we are in a suite - explain everything to them and mostly just see if anything can be done to get a refund of the flight - that we've booked our own at this point. We don't trust them or the process. Not sure what was said or we just finally spoke with someone competent but about 10 minutes later we get a call from the Director of Escalations. Went through the process with him, and he got it - understood the issue with the first leg, and also realized that if we miss that first leg, all other legs of the flight would be canceled. He and his team were amazing and within about 2 hours our flights showed back up on Delta. Confident at this point that we had a contact and flights showing, we canceled our refundable flights - even though they offered a much better schedule, we would have lost the BOGO price of $1350 on top of the flights we paid for of another $2550. So flights there were fine - no issues and Latam other than a bit chaotic with boarding was fine (from Miami). Meal on the plane was fine. The flight started with Delta so we had no issues getting all of our tickets and checking our bags etc. Return flight - we check in WAY early which is great. We were then slapped with a $240 price per bag to check our bags - which of course we didn't have on the inbound flight as it was with Delta and they don't charge a baggage fee for international flights. We checked one bag each - so two bags - $480 plus international CC charges. There was no other option other than not getting our bag checked. We then had to go to a separate line to pay the fee or the bags wouldn't be released to the aircraft. Ultimately as you can see from the above we wish we would have just booked our own flights at the $2550. We would have been able to book our own flights with better schedules, not had 15+ hours of phone calls and frustration and in the end we didn't save all that much money. We had $850 of increased costs from the original $1350 we paid. Had NCL booked us with the first leg with Latam that price would be an additional $550. So we actually saved total $500 in our scenario...not worth it to me, but you make your own decision. NCL Air is not an advocate - they are a booking service ONLY. They will step in if you demand assistance but will always defer you to someone else rather than taking care of the issue. Thanks and happy travels!
  6. After reading all of the reviews and comments with NCL Air, especially in regard to their BOGO - I thought some might be interested in my recent experience. I will try to just be as factual as possible and attempt to remove emotion etc. so you can make the best decision for you regarding NCL Air and their BOGO offer. I booked a cruise the beginning of September 2022 leaving January 1, 2023 out of San Antonio (Santiago) Chile and returning from Buenos Aires, Argentina - 14 day cruise. I did elect the BOGO and my gateway (departure and return) city was Orlando. I did a two day deviation - meaning I would arrive and depart two days before / after the cruise and did receive a $50 credit for the deviation. The total cost of the BOGO was $1350 for airfare. In looking up pricing for the air - The price was indeed cut in half compared to what I would get through common carriers for economy class. I did receive the air confirmation the beginning of November and I will say it looked like someone was angry when they booked the flights - especially the return. Our schedule was: 12/29 - MCO - MIA - Delta MIA - SCL - Latam 1/17 - EZE - LIM - Latam LIM - MIA - Latam MIA - MCO - Delta Flights are what they are and that is what we signed up for and we got the savings so not much to complain about in reality. All is fine - we went online and booked seats for the two Delta flights without a fee, and then went to Latam and paid for seats (rather than being assigned random seats) in the amount of $300. All is fine until the end of November - when our flights disappeared from the Delta website. I called Delta and they confirmed that I am not on any flight those days and although they can see some record, it looks like it was canceled by the agent. I called NCL and then NCL asked me to call Latam. I called Latam and they said all is fine - just trust the process and you'll be okay in a few days. A few days later I called NCL again - since they are they agent that booked the flight. They said that their computer shows all is good so it must be but give it a day or so. I call back two days later to NCL where they direct me to call Latam. Latam tells me to call Delta. Delta says I should call Latam or NCL but they are out of it. I call NCL back and have to go through all the same things I did above. I was asked if I had insurance for the trip - as if that would be acceptable in the event the flight was indeed a problem. I convince the NCL rep to pick up the phone and CALL DELTA to see that I'm not crazy. She does with lots of hesitation and then says that okay...so there is a problem. It looks like there is a schedule change and that is the issue but it should be resolved in 5 days or less. Now you know as well as I do if you are a frequent traveler - if a schedule change happens your flight just doesn't disappear. You get the new flight info and then hopefully it works with your schedule, but it just doesn't drop from existence. So now we at December 9 and my flight leaves in 20 days - plenty of time, however at this point I've already been on the phone at least 10 hours and still no resolution. The wait time to speak with someone at Latam...1 hour minimum hold time. On Dec 15 - I call again - nothing has changed and no updates. At this point, I give up and book refundable tickets through Delta. I figure if I'm going to trust the process - I'm going to do so with some security that I won't miss my 14 day cruise. We call again a few days later to NCL and they ask me to call Latam. I let them know that I didn't book with Latam - I booked with them, they are my agent and they need to get to the bottom of this. We speak with a supervisor who then explains that she wouldn't take the chance to book with the BOGO program - obviously doesn't make us feel great. So we hang up and call the concierge hotline since we are in a suite - explain everything to them and mostly just see if anything can be done to get a refund of the flight - that we've booked our own at this point. We don't trust them or the process. Not sure what was said or we just finally spoke with someone competent but about 10 minutes later we get a call from the Director of Escalations. Went through the process with him, and he got it - understood the issue with the first leg, and also realized that if we miss that first leg, all other legs of the flight would be canceled. He and his team were amazing and within about 2 hours our flights showed back up on Delta. Confident at this point that we had a contact and flights showing, we canceled our refundable flights - even though they offered a much better schedule, we would have lost the BOGO price of $1350 on top of the flights we paid for of another $2550. So flights there were fine - no issues and Latam other than a bit chaotic with boarding was fine (from Miami). Meal on the plane was fine. The flight started with Delta so we had no issues getting all of our tickets and checking our bags etc. Return flight - we check in WAY early which is great. We were then slapped with a $240 price per bag to check our bags - which of course we didn't have on the inbound flight as it was with Delta and they don't charge a baggage fee for international flights. We checked one bag each - so two bags - $480 plus international CC charges. There was no other option other than not getting our bag checked. We then had to go to a separate line to pay the fee or the bags wouldn't be released to the aircraft. Ultimately as you can see from the above we wish we would have just booked our own flights at the $2550. We would have been able to book our own flights with better schedules, not had 15+ hours of phone calls and frustration and in the end we didn't save all that much money. We had $850 of increased costs from the original $1350 we paid. Had NCL booked us with the first leg with Latam that price would be an additional $550. So we actually saved total $500 in our scenario...not worth it to me, but you make your own decision. NCL Air is not an advocate - they are a booking service ONLY. They will step in if you demand assistance but will always defer you to someone else rather than taking care of the issue. Thanks and happy travels!
  7. After reading all of the reviews and comments with NCL Air, especially in regard to their BOGO - I thought some might be interested in my recent experience. I will try to just be as factual as possible and attempt to remove emotion etc. so you can make the best decision for you regarding NCL Air and their BOGO offer. I booked a cruise the beginning of September 2022 leaving January 1, 2023 out of San Antonio (Santiago) Chile and returning from Buenos Aires, Argentina - 14 day cruise. I did elect the BOGO and my gateway (departure and return) city was Orlando. I did a two day deviation - meaning I would arrive and depart two days before / after the cruise and did receive a $50 credit for the deviation. The total cost of the BOGO was $1350 for airfare. In looking up pricing for the air - The price was indeed cut in half compared to what I would get through common carriers for economy class. I did receive the air confirmation the beginning of November and I will say it looked like someone was angry when they booked the flights - especially the return. Our schedule was: 12/29 - MCO - MIA - Delta MIA - SCL - Latam 1/17 - EZE - LIM - Latam LIM - MIA - Latam MIA - MCO - Delta Flights are what they are and that is what we signed up for and we got the savings so not much to complain about in reality. All is fine - we went online and booked seats for the two Delta flights without a fee, and then went to Latam and paid for seats (rather than being assigned random seats) in the amount of $300. All is fine until the end of November - when our flights disappeared from the Delta website. I called Delta and they confirmed that I am not on any flight those days and although they can see some record, it looks like it was canceled by the agent. I called NCL and then NCL asked me to call Latam. I called Latam and they said all is fine - just trust the process and you'll be okay in a few days. A few days later I called NCL again - since they are they agent that booked the flight. They said that their computer shows all is good so it must be but give it a day or so. I call back two days later to NCL where they direct me to call Latam. Latam tells me to call Delta. Delta says I should call Latam or NCL but they are out of it. I call NCL back and have to go through all the same things I did above. I was asked if I had insurance for the trip - as if that would be acceptable in the event the flight was indeed a problem. I convince the NCL rep to pick up the phone and CALL DELTA to see that I'm not crazy. She does with lots of hesitation and then says that okay...so there is a problem. It looks like there is a schedule change and that is the issue but it should be resolved in 5 days or less. Now you know as well as I do if you are a frequent traveler - if a schedule change happens your flight just doesn't disappear. You get the new flight info and then hopefully it works with your schedule, but it just doesn't drop from existence. So now we at December 9 and my flight leaves in 20 days - plenty of time, however at this point I've already been on the phone at least 10 hours and still no resolution. The wait time to speak with someone at Latam...1 hour minimum hold time. On Dec 15 - I call again - nothing has changed and no updates. At this point, I give up and book refundable tickets through Delta. I figure if I'm going to trust the process - I'm going to do so with some security that I won't miss my 14 day cruise. We call again a few days later to NCL and they ask me to call Latam. I let them know that I didn't book with Latam - I booked with them, they are my agent and they need to get to the bottom of this. We speak with a supervisor who then explains that she wouldn't take the chance to book with the BOGO program - obviously doesn't make us feel great. So we hang up and call the concierge hotline since we are in a suite - explain everything to them and mostly just see if anything can be done to get a refund of the flight - that we've booked our own at this point. We don't trust them or the process. Not sure what was said or we just finally spoke with someone competent but about 10 minutes later we get a call from the Director of Escalations. Went through the process with him, and he got it - understood the issue with the first leg, and also realized that if we miss that first leg, all other legs of the flight would be canceled. He and his team were amazing and within about 2 hours our flights showed back up on Delta. Confident at this point that we had a contact and flights showing, we canceled our refundable flights - even though they offered a much better schedule, we would have lost the BOGO price of $1350 on top of the flights we paid for of another $2550. So flights there were fine - no issues and Latam other than a bit chaotic with boarding was fine (from Miami). Meal on the plane was fine. The flight started with Delta so we had no issues getting all of our tickets and checking our bags etc. Return flight - we check in WAY early which is great. We were then slapped with a $240 price per bag to check our bags - which of course we didn't have on the inbound flight as it was with Delta and they don't charge a baggage fee for international flights. We checked one bag each - so two bags - $480 plus international CC charges. There was no other option other than not getting our bag checked. We then had to go to a separate line to pay the fee or the bags wouldn't be released to the aircraft. Ultimately as you can see from the above we wish we would have just booked our own flights at the $2550. We would have been able to book our own flights with better schedules, not had 15+ hours of phone calls and frustration and in the end we didn't save all that much money. We had $850 of increased costs from the original $1350 we paid. Had NCL booked us with the first leg with Latam that price would be an additional $550. So we actually saved total $500 in our scenario...not worth it to me, but you make your own decision. NCL Air is not an advocate - they are a booking service ONLY. They will step in if you demand assistance but will always defer you to someone else rather than taking care of the issue. Thanks and happy travels!
  8. That’s odd. We were in the GV twice before - both 7 days and had 6 bottles offered. This is a 14 day though and definitely indicates 6 as you can see… but either way would likely be fine.
  9. Does anyone have the available alcohol list for the 6 bottles to choose at departure?
  10. There are a lot of considerations in order to answer your question. For instance, if you are a Haven / Suite guest, with concierge access you'd have priority. Then of course, if you are on a tour they would then follow. Unless protocols have changed, you will get a 'ticket' the evening before to be able to leave the ship by number. If you are not a Haven / Suite guest, I'd recommend finding the least expensive tour that has the earliest departure time so you can leave with the tour and then excuse yourself from the tour leader (make sure to let them know though so they are not concerned). Overall though a 30 minute window from arrival to port may be pushing it a bit.
  11. No, you will not get a refund of the difference of what you paid to what your search indicated with the BOGO. You saved money - just not as much as you had hoped.
  12. Good point. With a 24 hour layover luggage may not be released and just transfer to a holding area for the next flight.
  13. Sounds like a plan! At least in LA there is plenty to do and see. Make the most of it and enjoy your vacation.
  14. Maybe it’s just time difference- if it is a 24 hour layover, hopefully it’s in a location that you can make the best of it. Glad you have a flight finally!
  15. Have you called NCL air to confirm they have both legs on their list? Seems odd you’d get the return and not the prior.
  16. Do GV guests still get one free dinner in a specialty restaurant?
  17. Hi all. Just booked the GV for 1/1 on the Star. We’ve been fortunate to cruise with the GV a few times previously but this will be the first for a 14 day cruise. Curious if any knows of the bottles of liquor are still offered or if any perks have changed through Covid?
×
×
  • Create New...