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About ceilidh1

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    Vancouver, BC

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  1. Yes, it can...but requires a call to Princess as the creation date of the FCC will need to be changed if the booking was made prior to the FCC being created. I have done this for 2 of my FCCs and will need to do it again for the new FCCs from cruises that were recently cancelled.
  2. I was fully expecting my April cruise on Bliss to be cancelled, but it doesn't make it any easier to bear...this will be cancellation number 8 for me, across multiple lines. Next booked cruise is in August - as a Canadian, not sure I would be able to sail even if the ship does. Sigh.
  3. I got an email response from the person listed on the invoice. She said that was trying to find out further information and would get back to me. So, the person in charge of collecting the "debt" has no idea what the "debt" is for? That doesn't instill confidence...
  4. Princess has in-house collections so it IS part of Princess. While I agree that if money is owed it should be paid back, Princess could have saved themselves this process by either responding to the chargebacks or simply checking their chargebacks prior to refunding. in my case, I don’t owe the money as my bank already cancelled the credit. So I’m not chasing them on this. Already spent enough time and energy on it in he first place.
  5. Same contact. I have only been able to call outside of office hours as I am at work during their office hours. I would prefer to correspond via email so I have a paper trail. Despite the fact they claim to only take USD there is. nothing to prevent you sending a cheque in CAD for the exact amount you owe. Any bank accepts cheques in different currency. The exchange tate is then factored theirend.
  6. Princess just sent me an invoice! - Princess Cruises - Cruise Critic Community This thread shows lots of others have started receiving these letters, too. I am in the same boat as you - Canadian, paid in Canadian Dollars but payment demand in USD. I have received 2 demands in 2 days, each for different amounts (maybe due to exchange rates?). I have yet to hear back from them, despite having left 2 voicemails and 2 emails. Ball is in their court now.
  7. I just received another invoice today (that's 2 in 2 days - this invoice was dated before the first one I received). Both for the same cancelled cruise. Both for different amounts. Both in USD, even though I am in Canada and have only ever booked in CAD. Still no response from them yet. I can wait...
  8. They also might still offer the TA and maybe add a Panama Canal to get her over here once they know the date for delivery? I suspect if that were the case they wouldn't commit to it until they are sure of the date the ship will be delivered. If that happens, there may be more cancellations.
  9. Here ya go... Caribbean 2021 Redeployment Regal replaces Discovery.pdf
  10. Agreed - throughout the whole tortuous refund nightmare, I never got anywhere with phone calls. It was only when I found an email of someone up the chain of command that things finally got resolved. I have sent an email to the address on the letter and have left a voicemail but much prefer to have this in writing for my proof!
  11. Ugh - I just received an invoice for my cancelled March cruise, too. After the time and energy spent trying to get this figured out in the first place, I had truly hoped this was behind me and no more than a bad memory of a time when Princess really sucked. Sadly, they have not only reopened an old wound, but they are pouring salt on it, too! Wish me luck that mine gets sorted as smoothly as yours. (On a positive note, they do seem to have got their act together now. My Star Princess cruise that was cancelled due to the ship being sold was refunded in a month!)
  12. Thanks - I hadn't read this. Pretty much confirms what most of us from BC are thinking. One question, though, - if ships did roundtrip from Seattle are they required to make Victoria a port call (as in passengers getting off) or could they satisfy the PVSA by simply having the ship stop there but not letting anyone disembark? That might be a way around the rule if they could do that? Maybe? Obviously, that would cut out any cruisetour possibilities...
  13. Agreed! Senseless closing the land borders but letting in flights with no testing requirements this whole time. From what I'm hearing (at least in BC) the mandatory 14 day quarantine has really not been monitored well, either. Many of us living here on the West Coast WISH we could get some increased restrictions - I fear out public health has lost control of the situation here. Definitely can't see ships coming to Vancouver or Victoria this year.
  14. I was pleased to hear about the medallions being shipped to Canada - now we just need to get the ships back here. Sadly, I don't see that happening this year (or at least not until Fall at the earliest).
  15. Facebook It was a Facebook Live - you can still view it. I don't know if you need a FB account to do so? It was interesting but not really anything we/you didn't already know...
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