We too are Canadians and are travelling on on Radiance of the Seas round trip Sydney to NZ in January. I used the official government website noted in post #12.
This is the message received (one for each of us) as soon as I completed my online application and payment:
We are reviewing your request for a New Zealand Electronic Travel Authority (NZeTA). We will let you know within 72 hours whether your NZeTA has been issued or refused, it could take as little as 10 minutes.
Do not attempt to travel to New Zealand until we approve your NZeTA.
New Zealand Electronic Travel Authority fee*:
International Visitor Conservation and Tourism Levy:
Immediately following the application and payment, within a few minutes, I received the following in a separate email for each of us:
Your New Zealand Electronic Travel Authority (NZeTA) has been issued.
This NZeTA authorises you to travel to or transit New Zealand.
When you travel to New Zealand, you must check in with the passport listed here.
When arriving in New Zealand, you must declare any biosecurity risk items.
Now your NZeTA has been issued, what next?
It is your responsibility to ensure that the passport details in this NZeTA exactly match the details of the passport you will travel on. If these details do not match, you will be prevented from travelling to New Zealand. You can use our online form to correct some details, such as your passport number, otherwise you must request a new NZeTA.
You must ensure that your passport expiry date complies with the rules about how long it must be valid for at the time of travel.
You must ensure that you meet all other requirements to travel to New Zealand, including holding outward passage (either a return ticket to your home country, or an outward ticket to a destination that you have the right to enter) before travelling to New Zealand, and having sufficient funds for your stay. It is also strongly recommended that you hold travel insurance. When you arrive in New Zealand, Immigration New Zealand must be satisfied that you are a genuine visitor.
This NZeTA does not guarantee that you will be allowed to travel to or enter New Zealand. Immigration New Zealand will continue to assess your eligibility to travel, including using information provided by your carrier relating to your travel booking.
You must apply for entry permission and a visa on arrival in New Zealand.
For information on what to see and do in New Zealand, visit https://www.newzealand.com/ie/.
See you in New Zealand!