tony s

We board 4/5 in Southampton in YC

25 minutes ago, FamilyAtSea.travel said:

Spa/YC Concierge:

 

For those of you following along, the reason we arrived to the YC lunch yesterday at 1:45pm was because we had a few things to take care of, including booking a dinner and massage at the YC concierge that we paid for in advance.

 

We scheduled our couples massage for today at 9am and the person at the YC concierge desk said they would check to ensure the kids club was open when we had our massage scheduled and if it wasn't they would let us know.

 

Well this morning we learned the kids club did not open until 10am so the massage we had scheduled wasn't going to work.

 

We contacted the YC concierge about it this morning and unfortunately all that's available at this stage are port days (but we have excursions booked on every port day).

 

Again, not the end of the world, but this means we likely won't be able to get our couples massage as originally planned because everything is already booked during the sea days.

 

I feel like the YC Concierge desk should know the kids club hours for the week to prevent issues like this from happening, but we're not going to let it ruin our week.

 

I'm not going to score things at this stage as I'd like to see if the YC makes an effort to make things right before making a judgement.

Time for a conversation. with the  YC Director. Concierge did not do something promised and this impacts your experience.YC director had every obligation to make it right.

As a New Yorker book on your own. Marriott Brooklyn Bridge would be closer to port and had nice restaurants near by and is most cost effective 

Quick question for those who have been to Hamburg. We are going on Euribia in a few weeks. Where does ship dock as we have a 11 am walking tour from City Hall. Are we within a reasonable walking distance to there,near public transport ,or does MSC provide a shuttle and if so how much? Thanks 

Yes but on gala night other pants and button down shirt would more suitable.

White Star Tavern, Oxford Street. Excellent Full English and Eggs Benedict with smoked salmon to die for.

10 hours ago, Bluehybiscus said:

Hi-  My family and I will be on the  MSC Euribia on April 5th. - I am having a terrible time trying to book excursions. 

It keeps saying "no activities available" - does that mean that its sold out? Will it be available to purchase once we are on the ship? 

any info would be appreciated-- Thank you

enjoy your trip!

 

 

 

I’m on the same cruise. I was able to book a walking tour in Le Harve last night. Go to manage my cruise. Also use first and middle name together, no space. Screwy but it worked.

2 hours ago, azgrandmax3 said:

Help last time we booked a transfer from Heathrow terminal 3 was a bad experience.  If you are pleased with a company, you have used, please share your experience.  Our driver did not meet us in terminal.  Noticed while waiting over an hour to connect with driver other companies had reps just out of security area with signage.   We are 4 adults traveling together. Thank you

What company?

I can answer question one. It is a definite yes.

We put anything in as a filler and it works as they usually do another  picture at the terminal.

I just took a leap of faith and booked them round trip to and from Southampton in April for a cruise. They had much more reasonable prices then the usual suspects such as Blackberry or Twelve Transfers. Anyone had any experience with them. Saw nothing concerning on trip advisor 

11 hours ago, dleahy4444 said:

I was in Ireland in the fall for almost two weeks and saw most of the major attractions from Dublin down and across to Galway. In July I’m going on an Iceland/ Ireland cruise that stops in Cork and Waterford. Any tours that are off the beaten path? Thanks 

Waterford Crystal in Waterford. Most cruise lines have an excursion there.

I would also recommend Bath.

I will pass on looking. Part of the cruise experience is to be surprised with who is lecturing.

1015 as ship is docked and cleared by 715-730 and train station is maybe a 20 minute cab ride from pier.

You should be okay especially if you self disembark and take cab

Euro or depending on cruise USD

I don’t think you will have issues in getting your dining time accommodated. I have traveled most of the major cruise lines and Cunard have been the most accommodating. Any example we saw on the QE a few months back was a little girl with multiple issues involving food . The head chef and maitre d made I a pointless present her specially prepared meals even in the buffet in such a way it made her and all around her special. This took effort do I’m sure your request will be handled well.

Quick question. We are taking her on 4/5/24 in YC. Actually 2 questions. One what is earliest time to board without a long wait? Second who is YC Director and Maitre D?

Thanks

15 minutes ago, eric4395 said:

Wife and I have been on many cruises with different cruiselines but only 1 MSC cruise. We thought the ship was lovely but most other things food, entertainment, etc not as good as other cruiselines We have been offered a cruise at a tempting price from our TA on MSC Grandiosa  med cruise from Rome later this year

 with the upgraded yacht club package. Is the food at Le Muse restaurant so much better than the normal main dining room and would members on here particularly recommend the Yacht club experience in General. I have noted  the reviews are very poor but maybe not for yacht club experience Thanks for any replies

 

 

Jump on it. We have been on YC on Grandiosa twice. Great food and service 

6 hours ago, JAGR said:

Like many of us who have sailed on MSC more than a few times, I have had my share of less than satisfactory encounters with customer service,  Indeed, to many of us, "MSC customer service" is a true oxymoron.  When they've done something good, I think they deserve some recognition.  My DW went fairly quickly from ill, to cancer diagnosis, to home hospice care.  I called to cancel a B2B we had scheduled in March.  By the dates of the cruise, both cancellations should have come with 50% of the booking as a penalty.  The agent on the phone noted that one sail date was only one day away from a penalty of only loss of the deposit.  She worked on it for a minute, and said since it was within one day, she was able to change the cancellation date to the day before, thus costing only the deposit.  Very helpful, if only one agent, but I was impressed.  The second thing was that the refunded money was posted to my credit card within three days.  In a nutshell, MSC can come through with true "customer service."

Prayers and best wishes 

2 hours ago, JAGR said:

I believe it changed when they switched to giving one full-size bottle of liquor or wine per room.  That's when they also stopped replenishing the snacks, like Pringles and Toblerone.

With all the nice snacks at the lounge and great pizza delivered for free why would anyone want MRE I mean Pringle chips 

5 hours ago, Meri Oliveira said:

regular

Usually after 12

4 hours ago, Meri Oliveira said:

Hello!
Could you let me know until what time we can board the ship in Southhampton? Thanks!!!

 

Regular or YC?

1 hour ago, Cobra1365 said:

We’re flying in to LHR two days prior to our NCL cruise out of Southampton.  We were going to use the NCL Hotel/transfer package.  But, they said they had no hotels in Southampton and were using the Millennium Gloucester in Kensington.  But, that would be $1200!  So, our TA recommended we get a hotel by LHR and just use their transfers on the day of the cruise.  I know there are other opinions.  But, that ship has sailed (see what I did there 😉?).

 

My question is how easy is it to use the buses from Terminal 3( I assume that’s where we’ll arrive from Philly) to the Marriott on Bath Road with luggage?

Then, if we want to do day trips into London proper, would it be best to just get back on the bus to an airport terminal and take the tube in?  I don’t see on the map where there’s a tube station along Bath Road.

Lastly, any idea where we pick up the NCL transfer from LHR to the cruise port?

 

Thanks!

Save yourself a lot a money book on your own .