So, I am a native speaker of English....but I think there may be a communications problem.
I want to book a cruise for April 2023. I asked the first rep...."until when is the deposit refundable?". She said I have 89 days after booking the cruise.....so I could get my depost back until June 2022 for April 2023. I repeated this many times...and she said that's their policy.
Called back: Rep #2 said something like 90 days before sailing....so April 2023 cruise would be refundable until some point in Jan. Sounds better.
Then I ask the price of the cruise........I get about $2000 on the website. She tells me $2500 because it's more expensive when they book it. And yes, she had my membership number.
Could someone please clarify the "deposit issue" and the high cost to book thru on of their agents?