Recently booked an upcoming cruise in November via MSCs web site. Shortly afterwards, I received a very abbreviated MSC e-mail confirmation merely saying that entire amount was "paid in full" but there was nothing else on the standard e-mail confirmation other than our name, booking number, and amount paid in full. There were no details about the actual cruise date, stateroom we selected, etc.
I then got another e-mail to set up my MSC Account Registration but when I put in the booking number it won't accept it. Called customer service and it was less than confidence-inducing as I was instructed to just send an email to MSC Existing Reservations. I got an automated email response and nothing more.
What's next? At this stage, I have nothing in email confirming the date, itinerary and stateroom I've booked. Is that normal for MSC? Plus, without it accepting my booking number and allowing me to open an account, I can't look to see what drink packages or other offers are available.
If anyone has suggestions, I'm all ears...