KroozNut

Changing my PW worked for me. for both the website and app.

I also noticed this morning that there was a new update available for the app, so I loaded that as well. No further issues so far 🤞

1 hour ago, Mum2Mercury said:

- If you're failing on the app, move to your computer.  Or vice-versa.

Or if both are not working.. 🤷‍♂️

6 hours ago, doghog said:

Walk away and try it tomorrow. Plenty of time. Even if the app is still FUBR for you your boarding process might be delayed by only a few minutes. 

Wrong answer.. need to address it as it's happening. If you're not getting any any response from Royal, then that's an issue. Especially if you have a pending cruise, it is unsatisfactory.

That being said, After spending 30 mins on the phone with them today, they ended up resetting my password, which worked, and I'm good to good now.

But, your answer of 'ho humm, just wait a day or two' doesn't cut it in our situation.

It took proactive action on my part to fix it. Now, if I didn't have anything booked for a year or two, I might agree with your lackadaisical attitude toward this issue, but not here.

Now it's telling me that my login ID and/or password is incorrect, ''you have 'x' many tries to login before you will need to reset your password". I double checked ID/password, and I'm positive they are correct.

This is so frustrating.. I wouldn't be stressing so much, but we sail next Friday, and I'd like to be able to use the app to finish the check-in process as Royal urges us to do.

I am able to login to the online site with my original password, but have had no luck with the app all day.
I just got off the phone with Royal, and the app issue is a 'known problem', and that their IT folks are diligently working on it (where have I heard that before). 🤷‍♂️

51 minutes ago, DennysDad said:

I uninstalled and reinstalled. Now I can't login. Anyone call and complain today?

I did the same thing with no luck. I'll give them a call, and if I get any worthwhile information from them, I'll report back here.

App has not worked for me all day. When I tried to view our check-in status, it said 'oops, check-in has checked out'. So I logged out and tried to log back in.. can't even do that now. 🫤

1 hour ago, YourWorldWithBill said:

But others have posted that the HIA counts toward that daily expenditure.

This is a great question, so I'm curious what the answer is to this as well.

44 minutes ago, Fa-Li said:

You can always use a pants hanger from the closet to clip the curtains closed

We've never done this, but it sounds rather awkward and cumbersome to have a big clunky wooden slacks hanger (or more) hanging from the curtains. Am I missing something here?

4 hours ago, DennysDad said:

On Mariner last September someone tried to use a blue tooth speaker to play there music by the pool and was asked to leave.

I'm saying good to that!

On 3/23/2024 at 9:20 AM, jsn55 said:

I think that woman should soak her kindling in purified water.

Or should be banned..

On 3/24/2024 at 2:45 PM, mawvkysc said:

@FlaMariner Thanks for the info. I haven’t been offered an upgrade yet. Still a few weeks away from calling myself to see. I’m just getting my thoughts in order!

I would not expect any upgrade offer, which is why you should book your specific cabin and annotate 'no upgrade offers'.

41 minutes ago, librarylady19 said:

Honestly, I don't remember if this was HAL or Celebrity but didn't complain as I figured I shouldn't have sent something I don't put in the dryer at home.

🤔

I'm having trouble with it as well, both in the app and online. Just happened this morning. Hope they get it worked out before our April sailing.

4 hours ago, Haljo1935 said:

Good to know - I thought it was Pinnacle Suite only. I will tell DH he can unpack the kindling.

Good idea.. get rid of some of that unnecessary extra weight 👍

7 hours ago, The Scurvy Pirate said:

I put this magnet on our door so we know which room is ours. 
 

You mean that huge cabin number on the outside of your door doesn't give you a clue as to which one is yours? ☺️
Although I will admit that a little extra help could be in order after a long day of 'ship activities' on a sea day, or ashore on a port day. 😉

Just now, doghog said:

HUH 🤔

Please don't yell

Just now, doghog said:

It sure does. "What essentials and fun items do you bring?"

None

5 hours ago, doghog said:

In your opinion. Amount of luggage is an essential to some. It is to us. The entire thread is an open ended question. Right is right even if no one else is doing it and wrong is wrong even if everyone else is doing it.

Huh 🤔

7 minutes ago, doghog said:

That's why I sad "we". 

That's why it doesn't apply to this discussion.

1 hour ago, livingonthebeach said:

Not really "fun" - the not so fun things I always bring:
 

1. First Aid Kit & essential over the counter meds
2. Magnets - the strong ones with hooks - they can even go on the ceiling to hang things
3. Cruise approved non surge outlet with usb and extra plugs

4. Clear plastic over the door shoe holder - to store lots of goodies
5. Sunscreen / Hats / Sunglasses
6. Folding backpack or beach bag
7. Lanyards - wrist & neck
8. Ziplock bags 
9. Dirty clothes bags
10. Miniature lysol and wrinkle release spray
11. Kleenex / Wipes
12. USB speaker to play music from Iphone
13. Lots of recharging cords
14. RFID wallet
15. Shampoo / Conditioner
16. Blow Dryer

As for "fun":

17. Cash for slot pulls
18. Lots of dollar bills for bar tips
19. Rum runners... sssshhhhh (not really)

20. Rubber duckies to hide

 

My comments on this list:

#2 - Not needed

#3 - Same as above

#4 - Not needed

#7 - Definitely not needed (for newbies only)

#8 - For what... sandwiches?

#12 - Not needed

#14 - Definitely not needed

#15 - Not needed, provided in cabin

#16 - Same as above

#18 - Not needed, tips are included in the charge

#20 - Please don't do this!!

6 hours ago, doghog said:

Anything we bring with us is essential. 

At least to you..

Just now, doghog said:

And if you are caught, you should be kicked off the ship for littering! Plently of trash can on the ship. 

Okay then.. into the trash can it will go. Wouldn't want to be thrown off the ship for throwing a duck overboard 😬

Bad time to be cruising

I swear, If I find a duck by accident, I'm throwing it overboard immediately!