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nancronin

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Posts posted by nancronin

  1. Not trying to hijack the thread but I have a question not "cruise book" related. I am a huge fan of James Patterson's Alex Cross, Women's Murder Club and Private series. As well as David Baldacci's King & Maxwell and John Puller works. Looking for recommendations for authors who write in the same crime, mystery genre. Thanks in advance for any suggestions.

     

    I also love those authors and: Tess Gerritsen, Lee Child, Michael Connolly, James Siegel, Harlan Coben (not the Myron Bolitar series), and a couple of authors who co-write with James Patterson are good also. Hope you find some of these as good as I do.

  2. Can anyone tell me if there is a free shuttle from the Car rental drop off place at FLL to the pier? We are staying in Lauderdale-by-the-sea for 3 weeks prior to a cruise on 10.22.16 (Oasis) and will have a car rental. We will take a cab or Uber if necessary but I'm trying to plan in advance. Thanks.

  3. I all, sorry it's taken me so long to respond to your thread.

     

    I also recieved that awful email in March and have been fighting for my rights ever since. After several emails, consisting of "to bad so sad" (real wording "life doesn't always go the way you want" which is just a bad) I have contacted the loyalty department. After upscaling the complaint and recieving the "we will give you an answer in 72 hours" I am no further than anyone else.

     

    Also they say there has not been another complaint. I think a copy and paste of this thread might have disproved that assumption. Thanks for mentioning the 30 people affected by this fiasco.

     

    Did any one go to the authroities or consumer complaints? We intend to lodge in WA if this is not resloved to my satisfaction. How did the Victorian board recieve your complaint?

     

    Finally, being only 2 points off Diamond membership,and with four more curises booked in the next 15 months, we suggested giving us access to the Diamond lounge as compensation. Short answer "not on you life".

     

    I'll be back in a few days to report my findings. I think anyone in Australia reading this should email crownandacnhor.au@rcclapac.com ATTENTION KATHY with your email recipt and any corrospondance with respect to the above. That we be might get somewhere - with an almost class action.

     

    Regards,

     

    Lyssa

     

    Your email address to complain is spelled wrong - it should be anchor NOT acnhor.

  4. Yes - on one cruise on Explorer my husband was told that he was on the minus side because he had drank too much - when we met with the Casino Manager and the Slots Manager, they tried to say that the casinos in Vegas did the same thing - kept track of your drinks against your play!

     

    After that we decided not to go on a RC ship if it didn't have the mechanism to put your key card in to keep track of your gambling. I assume by now that they all have it but can someone confirm this? We are going on Serenade in February and I won't be happy if they don't have it.

  5. 3 months have passed since this cruise and still no contact from RCI. This was an absolutely dreadful example of RCI's onboard security just not caring about the safety of its elderly passengers. We were confronted by what can only be described as a gang of roughly 10+ children aged from about 9-16 who made the cruise an absolute misery. It was impossible to watch the 10pm late night movie as these children quite deliberately yelled, swore and carried on in and around the pools and spas. They would come down en masse and take over the spas either not letting others in or making it impossible to remain in the spa. Many people gave up watching the movies due to the noise and intimidation. Elderly passengers in particular were sworn at if they asked for quiet or were intimidated in other ways. The situation escalated after several of us complained to Security. The group would literally surround us in the Theatre, sitting next to us, behind and in front of us, constantly talking and making disgusting comments about the elderly. One elderly passenger was 'accidently' hit in the back of the head, another was threatened with a bashing while an elderly couple were jostled causing the woman to fall over. There were many,many like incidents. This group roamed the ship at all hours with no regard to a curfew. Several reports were made to Guest Services who contacted Security. We saw a Security Officer sitting at the bar across from GS and asked him about curfew times. We were told there was no curfew which is not what was advertised in the Cruise Compass. After a few more incidents we got to talk to the 'suit' Security who told us that they had already spoken to the parents and were too busy with other incidents onboard to be able to monitor the situation as they didn't regard it as a high priority. Eventually, on the last 2 nights, Security did start taking some notice but many of us were still harassed by having our photos taken, being followed around the ship and even being abused by one of the parents. I want to point out that there were some lovely children onboard who absolutely did the right thing. I was extremely unhappy with the ineffectiveness and uncaring attitude of the Voyager's security team. Some of them actually seemed sacred of the group of children. My safety, and that of other elderly passengers, was compromised by the inability of the Security staff to control the behaviour of this group. Why was that?

     

    MrYellowDuck This is not "the gay banter of young children" - this was "elderly abuse" and bullying!! They paid for a cruise and did not expect harrassment.

  6. We got off Oasis 2 weeks ago and had a 11:15 flight - that is too early to do the Luggage Valet program. We had tags for 8:30 am and we had already scheduled a van to pick us up. We called as soon as we were outside and he picked us up in about 10 minutes. We were at the airport with plenty of time to spare. It's definitely doable. Good luck!

  7. We received an email last night from RCI saying it was time to buy our drink packages for Oasis 3/5/16. Although I plan to wait until we're on the ship in order to get any C & A discounts that are offered (we're Diamond), I did go to the site and the Premium which was $49 + tax (earlier this week) is now $55 + tax.

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