kag19

Celebrity goes to Tortola. 

We are in the same situation as our daughter is 13. Yes, they care and will treat the 13 year old as an adult when it comes to pricing. Our son was able to be booked with KSF as he is younger but unfortunately anyone 13 and older can’t be booked under KSF. 

We are booked for the first week of March 2025 and dining isn’t available to book yet for us either. 😕

My flat iron would not work without pressing hard on the power settings and jiggling it around. I have a brand newish BaBylissPro. Worked without issue on our last cruise but I almost had a panic attack when I couldn’t get it to work on AOS! 😆

On 1/3/2024 at 2:26 PM, Airbear232 said:

Just off AoS for Xmas cruise.  The Voom internet is Starlink.  Our experience in main areas of the ship was that it was excellent.  In cabin (at least ours), it was very subpar.  So, if they use it in common areas there should be no issues, in cabin may be another matter.

We were on for the Christmas cruise as well and had similar experiences with the internet. Worked great in public places and was just ok in the room. Wouldn’t work at all on the balcony of our room but we were strangely picking it up in the port shopping area in St. Thomas. 

Thank you for your review! We have our first cruise with the kids booked (9 and 13) on Royal later this year and I know we will have a great time but kind of wishing we had done Celebrity instead. Hearing the details of the activities at camp will be helpful in booking the next one with the kids because I am sure their first cruise will not be the last!

Excellent review! While we are definitely cruise people, this December will be the first time we will be bringing the kids with us. 😂 My youngest is on the beige diet as well so I feel your pain. Thanks for the cruising with the kids perspective!

We had the same thing happen on our last cruise with Celebrity. Didn’t even notice until check-in and they were able to fix it quickly. Took a couple minutes and we were on our way. Shouldn’t be an issue. 

I responded as well but agree that it was too long. Would not respond again in the future. 

It is open on embarkation day. We had lunch there and it was delicious! Staff was very eager to please and make sure our experience was enjoyable. We had 8 people so made sure to make a reservation as soon as we boarded and they were able to accommodate us without issues. I would recommend it on embarkation day as it was a really nice way to start off our cruise. 

11 hours ago, bjahil47 said:

We have been in a Aft Sky Suite on Equinox 4 times on Deck 12.  We hear minimal, if any, noise and love the aft.  

Thank you for this as this is where we are at and I was beginning to worry after seeing this thread. 

1 hour ago, lasekeye said:

I beg to differ here.  On our planner under the “complementary dining” section, when I click on any of the 4 MDR options, the guest names appear with the note that we are not “Flex Dining” & it won’t let us book any of the 4 options. 

Our cruise planner was the same as well. Could not book any of the MDR’s. 

We were on Apex last month and it was all flex dining. We had no issues though showing up at the same time every night with our party of 6. They were able to accommodate us most nights right away and I think the longest we waited was 5 minutes. We did enjoy trying all of the MDR’s and the went back to ones we enjoyed the most. The food was excellent in all of them though!

On 1/30/2022 at 2:22 PM, TN Vol Fan said:

Thanks everyone for this info. Looking forward to the reduced attendance on the February 26 cruise.

Good information  from eroller, as I’m on Deck 6 in a single cruiser cabin and heard about that deck being used as an isolation level. It will be interesting if I get moved as I’m also on a B2B supposedly in the same cabin! Oh, the fun of cruising now.

Our group is on the same cruise and were supposed to be on deck 6.  Our TA called and spoke to Celebrity and recommended we all switch cabins so she moved us to another deck. I would recommend doing the same if you can…especially with a B2B. 

I would prefer to not have my name ever on the outside of my cabin.

9 minutes ago, johnjen said:

I wouldn't pay $100 for that, WOW

To each their own.

11 minutes ago, johnjen said:

Wait, is it really $850-$1000 for a cabana for one day?

No, ours were $549 each for the day in Labadee.  One was split by 4 people and the other was split by 8 so the cost really wasn't much.  We were able to originally book the Chill Island cabanas for $499 each but wasn't meant to be.  I would definitely not ever pay $800 or more for a cabana.

27 minutes ago, twangster said:

 

Sounds like he needs to go.  Either go home at end of contract and come back refreshed or don't come back at all.  

 

That is the kind of attitude that I find worthy to call out on the post cruise survey.

He most definitely got a mention on the survey from the people in our group.  The situation could have been handled much better and was rectified as soon as the Loyalty desk got involved.  We ended up having a "Perfect Day" in Labadee. 😀  The rest of the staff on Allure couldn't have been more amazing!  It was an excellent week!

We were on the same cruise and had a very similar response from the clerk at the Excursion Desk.  Our party went up to the desk to switch our cabanas to Labadee and started off explaining to him that we had two cabanas originally booked at Cococay and his response was "not anymore".  He was very rude and extremely unhelpful.  He then quoted us one price which we booked but then the excursion desk called back and said they were going to charge us $250 more than we paid.  Our group ended up having to go to the Loyalty desk to get everything sorted out.  Our group was disappointed that we couldn't go to Cococay but completely understood it was for safety reasons but even more disappointing was the way the excursion desk handled the situation.

Glad you were able to come to a resolution!

Sunset Bar and Martini Bar are our favorites!  We tried to get a drink at World Class but after 15 minutes of no service we got up and went back to the Martini Bar instead.

1 hour ago, Cruise Raider said:

 

As others have noted, it is usually announced to booked passengers anywhere from 9-12 months ahead of time.  However, I think from the time they start looking into chartering a ship until the time the booked passengers are notified, it is about 2, maybe even 3 months....at least that was what we experienced.  It takes them that long to get all the contracts signed.  They don't want to spook any booked passengers off until they have a sure thing.  

You first see the cruise disappear from their website while, on other TA sites, it may show up, but it will display 'sold out'.  It's happened to me three times with Celebrity and once with NCL.  BTW, Celebrity was much more generous with their compensation, should you decide to stick it out with them.  I am applying my perks from an October reservation that was chartered sailing to a cruise for next Sept.  I got a guarantee on my perks and taxes, etc., plus some additional OBC.  If they charter that sailing as well (I do seem to know how to pick them), I wonder what they will do then ... just offer me even more to move it elsewhere?)  I must mention that every time I took them up on one of these offers, I ended up absolutely loving the replacement cruise that I chose.    

Thank you for the excellent information! It just disappeared from their website a couple weeks ago so I guess we still have some time. I hope it is sooner rather than later as as have a group going and finding alternative dates will be easier the further out it is. We have already talked about some dates that may work so hopefully it won’t be an issue. Thanks again!

7 minutes ago, davekathy said:

We were also booked with a TA and received our your thrown overboard Email with alternative itineraries and compensation OBC directly from Celebrity before our TA set us the Email notification. Give Celebrity or your TA another month. 

Thanks!

20 minutes ago, jelayne said:

If you are booked with a TA then the TA is notified by Celebrity and the TA is responsible to contact you and explain your options.

We booked with a TA.  The TA so far has had no communication from Celebrity about our options.  Just wondering about how long it usually takes Celebrity to contact guests in this sort of situation.

How long does it typically take Celebrity to notify their passengers when a ship has been chartered?  I found out about this one on CC about two weeks ago but still no communication from Celebrity.