waggie

20 minutes ago, amurray88 said:

Can I check,when you say they've just moved your flight...was it already scheduled for a certain time and they've now changed the time? If so, can I ask, what date are you going and what city are you flying into afterwards?

Thanks!

Anthony

Hi, we are flying London Gatwick to Tenerife Jet2 charter  on 5th. and returning on 12th. - both times later than original. Notification from our TA yesterday, but I had discovered it on Saturday when I selected my seats. Already booked parking so had to change that too- no use planning ahead!

Thank you for asking- I am a P&O newbie. our flight has just moved to early evening (Tenerife 12 January) and I was wondering what happens. The airport has restaurants etc. but  I cannot find a left luggage facility, so this would mean having luggage with us..

I hope the chance to stay in public areas on the ship until they transfer us is offered.

7 hours ago, karatemom2 said:

 

Mini suite will not have a bar set up unless you are Elite level.

 

In terms of kettles and coffee/tea set up on Princess cruises, we have only seen them on our cruises out of Southampton. We have never had them in our cabin on any of our other Princess cruises outside of the UK. I would imagine you can ask your room steward if they can supply one, but Princess ships outside the UK market may not have them available for passengers.

Thank you - we are sailing out of Southampton, so the kettle etc. should be there.

On 9/28/2023 at 8:00 PM, Hampshire Steve said:

Princess say the same but we ignore that rule as we do for P&O - No tutting please!

 

Boarding in Southampton, if packing it well within your cases nobody is there to police it, same from a steward point of view, they won't tell. Might be a different story for carry-ons.

 

Mini bar set up for us this time, currently in a suite on Sky, was 4 small bottles of Whisky, 4 of Vodka, 2 bottles of Peroni, 2 cans Sprite, 2 cans Coke and bottled water. The water is replaced daily but not the other items.

 

(By the way the Skynet internet connection is well worth the money)

 

Hi, another Princess newbie here! We have a mini suite booked on Sky next June, will we have a bar set up?

 Complimentary cappuccino, latte, espresso, and tea throughout

just checked the website- still showing as complimentary throughout!

Yet again, confusion reigns.

The shows were 7pm and 9 pm last month - and last about an hour. Get there early for good seats!

We have just returned from the 10-20 July cruise and flew via Bologna ( booked through Celebrity) stayed a couple of nights in this beautiful city then returned to the airport to pick up the Celebrity transfer. We have been to Venice so thought this would be a good way to visit somewhere else and it is a shorter transfer to the port!

A couple of points worth noting:

1. there is currently no luggage store at Bologna airport -suspended with no plan to re-open. The Celebrity transfer got us back there by 09.15 for a 19.00 flight- the original idea was to drop the luggage and take the express into the city for the day.

.2.

As the weather was so hot I decided to book a Day room at the airport hotel and returned refreshed in time to check in. Unfortunately several people had been stuck at the airport all day with their luggage  and few places to sit- they looked exhausted.

I had mentioned my plan to Celebrity in the hope that they might share the information with anyone else using the transfer- sadly not!

Would I use Ravenna again? Yes, but push for earlier return flights!

1 minute ago, RichYak said:

The message was written in a tone that would allow the quote to be used by Plusgrade in its marketing docs. It's not personal, it's just business.

I will strike it off my list of personal!  Thanks for your reply - 

4 minutes ago, RichYak said:

Appalled? Not at all. The quote is marketing for Plusgrade, not for Celebrity. Also, no one is forcing anyone to bid on upgrades.

3 minutes ago, jagoffee said:

I do not see it in the same way, but it is perfectly OK for customers not to participate.

 

Seems like a fair system where most people get to decide if they wish to participate.  A win/win IMO.  
 

I never liked the idea of Celebrity lower the prices during the last month and not allowing everyone to reduce their price.  
 

By the way most likely the process solicits bids on unavailable categories is for last minute cancellation and if someone moves up creating an opening.

 

Great change being adopted by an increasing number of cruise lines.

 

 

I agree with both you and RichYak in that no-one is forced to join in and for many it is a win/win- it is the tone of the message that was my issue. The cruise in question is in 13 days time, and I will be staying with what I chose. I suspect there will be more posts - at least no-one will say I am nickel and diming! 

On 6/24/2023 at 2:38 PM, paulh84 said:

 
It has to. The entire premise is increased revenue. It wouldn’t make sense to let an inside cabin move to a suite at the same opportunity cost of an Aqua cabin moving to a suite. 
 

We also have friends who book only SV cabins on E class then place a minimum bid for Sky Suites and have received it 6 out of 6 times. People will pay a lot for the SV which makes moving you out of the SV more appealing. 
 

And there’s this: 

Am I the only person appalled by this arrogant bragging? What it says to me is "aren't we clever managing to screw money out of our guests?" I have recently made bids for a higher level verandah and these are still pending despite the website showing there aren't any available. I will stick to my old policy of being happy with what I chose originally.

28 minutes ago, davekathy said:

If we were to bring wine onboard at the embarkation terminal we would be using Celebrity's U.S. website as our guidance as of "last updated, January 2021". I take that as no changes have been made since then. Call Celebrity or if you booked thru a TA call them and have them call Celebrity for any additional guidance. Cheers. 🍷

28 minutes ago, davekathy said:

If we were to bring wine onboard at the embarkation terminal we would be using Celebrity's U.S. website as our guidance as of "last updated, January 2021". I take that as no changes have been made since then. Call Celebrity or if you booked thru a TA call them and have them call Celebrity for any additional guidance. Cheers. 🍷

 

28 minutes ago, davekathy said:

If we were to bring wine onboard at the embarkation terminal we would be using Celebrity's U.S. website as our guidance as of "last updated, January 2021". I take that as no changes have been made since then. Call Celebrity or if you booked thru a TA call them and have them call Celebrity for any additional guidance. Cheers. 🍷

No - I like your 2021 version better! Booked through Celebrity UK but getting through  to someone who might actually know to what I am referring is a pain  = a case for 'leave well alone'. Thanks for your input davekathy

18 minutes ago, davekathy said:

Celebrity's U.S. website under FAQ says "each guest (of legal drinking age) is permitted to bring onboard up to two (2) 750 ml bottles of wine...".  https://www.celebritycruises.com/company/customer-support/conduct-policy#alcohol-policy

I agree - as shown in my second post,but the details and dates are confusing - UK site is February 2023 and US January 2021. Which is being adhered to?

This was taken from the UK site and dated;

Guest Health, Safety, and Conduct Policy

Celebrity Cruises
(Last Updated: February 2023)

Previous quotes were taken fro. the main site - before converting to the UK site:

Guest Health, Safety, and Conduct Policy

Celebrity Cruises
(Last Updated: January, 2021)

Please can someone clarify the number of bottles allowed on embarkation? I am sure there are posts about this so apologies for asking again.

I thought it had been increased to 2 bottles per person, as shown above, but the website is showing this:Unless otherwise permitted by our security personnel or crew, guests are prohibited from bringing alcoholic beverages onboard; with the exception of embarkation day when each guest who is of drinkingage s are will be permitted to bring onboard with them one sealed 750 ml bottle of wine or champagne. per stateroom, provided at least one guest in the stateroom is of drinking age

Just now, Miaminice said:

Yes, they are counting on some of these staterooms upgrading to higher classes.

 

Thank you - I hope they do!!!!

I have just put in a  move up bid for an aft balcony on Constellation July 10th.  - they halved the start offer - not a big bid, but just to see.

I have since scoured the website, done mock bookings and find that there are NO afts available on our cruise. Has anyone else had this experience? 

Well.....I have egg on my face!🤦‍♀️

The cancellations are for the cruise we have moved next summer - of course they cancelled the dining - we won't be there!

😃😁

8 minutes ago, the penguins said:

Correct, exactly how it works. You booked the times, the Host allocated the tables. Had the Host needed to they could have moved you to another area. What was originally suggested was the passenger booked the time and the table.

Thank you all for your comments - the penguins and cdn_tbird have stated what we have always done - just book the times and wait to be allocated a table etc. by the host not me as in #4 above! The piece in red in my original post was from a Facebook comment not me!! 

I am sure it will work out fine as always!

6 minutes ago, the penguins said:

As far as I know Select Dining has never given you the option you think it did. Yes you can prebook a time. Yes you can link other bookings. But where have you been able to specify the exact table you wanted? or indeed the table size or any other option?

We always go straight to the Host to discuss the possibility and options but always with a "please can you help us?" Not demanding anything.

One possible explanation is that with ships sailing below capacity is that the Host is having to juggle the seating so that the waiters get a fair (as near equal) share of the tips. When you check in each night the Host generates a small slip of paper that serves 2 purposes:

1) it shows the table number so you can be escorted to the correct table.

2) it is a receipt for the waiter so they know how many lots of "auto tips" they will get for that evening.

If the person escorting you to the table forgets to hand over the slip you will notice the waiter quickly goes to the Host to get a copy.

I have no clue why your bookings have been cancelled unless of course you have upgraded to Aqua or a Suite

Hi, I should clarify - we only booked a time for dinner - on several of our cruises we have booked a time, but always enjoyed being able to sit in different areas, be looked after by different staff and meet different people. We too are of the 'please can you help/thank you' school and should have only shared that bit of the Facebook comment! 

I have just received email notifications - 15 of them - cancelling my bookings for select dining on our forthcoming cruise on Silhouette. 

Coincidentally, there was a post on Celebrity Facebook page yesterday which stated:

We have Anytime dining and that has changed. We have always pre booked our dining times as we did this time. The difference is they no longer put you at the same table with the same waitstaff each night. That was one of the reasons we always made reservations- so our staff knew us, could recommend things per our liking, had our drinks waiting for us each evening, etc.  No longer. Night two we were there on time and asked for our table and were told, very rudely, “we don’t do that. We put you where we need you.

Has this happened to anyone else?

We have not had this situation before.

.

16 hours ago, Fly and Sail said:

 

You can totally combine the two. I did just that and didn't even have to ask.

Thanks - if I give you my reservation perhaps you could try for me?😀

This is from both  the US and UK website - 

Discount on beverage packages

. Discount does not apply to promotional beverage packages, including promotional package upgrade. Not combinable with other offers.

I purchased the non- alcoholic package online with 17% discount. I asked Celebrity for the Elite discount and they informed me that the t&c’s state that you cannot combine the offers. Would it be different if I was upgrading?

I am in UK if this makes any difference to the t&c’s.

Thank you for replying so promptly- after trying to call I emailed my question to specialist services uk and have only had an acknowledgement!

3 weeks until we board!

A petty question on such a sad day, but do they have kettles in the cabins post Covid?

Thanks

I logged on to book a non alcoholic drink package yesterday for May 23 and the price had increased from the day before.