Slyfox16

Just off the Enchanted. Thursday the Commodore said that there had been an increase in the number of people with covid. The night before we got off, I was paying in the casino. A woman said something and it was obvious that her roommate was in the cabin with covid. She wasn't even wearing a mask. Spoke to guest services. "We are just following CDC guidelines. If she tests negative every day, that is all that we can do. " So much for concern and protecting your passengers

Thanks. Spoke to someone, and we will see what they can do.

Many thanks.

Our freeplay credit on Princess seems to have disappeared and our cruise leaves next week. Does anyone have a phone number for the casino department? Many thanks

Does anyone have a phone number for the casino department? Our freeplay seems to have disappeared and our cruise leaves next week. I have emailed them, but am concerned about hearing in time.

Thank you very much. Can't find that credit but find new casino freeplay. Appreciate the help.

Need help finding the personalizer, as we have or had casino play which I now can't find.

Anyone know who is the maitre 'd on the Enchanted?

You had to scan your passport to check in? Is this just with AA or all airlines for international flights?

For the 9/2 on the Enchanted from Southampton. All guests age 5 and above must bring original proof of COVID-19 vaccination (and booster if eligible) and attest to a negative viral COVID-19 test (PCR or antigen) taken within three days prior to embarkation. Self-administered RATs are now accepted.

Anyone have an email address for Princess Casinos?

What terminal did you fly into? We are in terminal 3, I believe, arriving on Delta.

There already is a credit card attached to our file.

The screen shot shows that we have the reservation. But no where does it show that the speciality restaurant is paid.

Tried travel summary, but not there/

If you have reserved and prepaid for speciality restaurants, where would you find an indication of this? We see it on our Medallion, but cannot find it when we log into our Princess account to print it out.

Are there differences between the Amalfi and Capri dining rooms on the Enchanted Princess?

Is there anyway to know when your Medallions are send and how to track them?

If you are taking a cruise are there duty free shops in the buildings before you board a Princess ship or any place in the port?

Do they use continuous shuffle machines on the Enchanted Princess and what kind of BJ games do they have?

Does anyone know what type of blackjack games they have on the Enchanted Princess?

If you have the Plus package can you get the speciality coffees and fresh squeezed orange juice?

If you use chat with Princess on-line to book your Southampton transfers, be sure to make check that the agent is only adding the transfers. We booked the transfers and an hour later our EZ tickets were cancelled, and we were charged a penalty for cancelling so close to the trip. It was a very long and frustrating challenge to have Princess undue their mistake.

Is there a # to call at Princess about paying for an upgrade, if the upgrade fairy has not called yet?

With the plus package what is the price a drink can go up to before you have to pay the difference? My wife likes a martini with either Titos or Gray Goose, but didn't see anything listed for them.