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StartrainDD

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About StartrainDD

  • Rank
    Cool Cruiser

About Me

  • Location
    Pennsylvania
  • Interests
    Travel, retirement, exploring
  • Favorite Cruise Line(s)
    Holland America / Celebrity
  • Favorite Cruise Destination Or Port of Call
    Earth (at least until we can cruise elsewhere!)

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  1. Thank you so much, ColumbiaMDCanadian for checking in! Anything you have time to share is greatly appreciated! We are eagerly anticipating our trip in seven weeks.
  2. Apparently the cabin change just happened last evening. Our friends traveling with us checked and yesterday they were still on deck 3. Today they are next to us on deck 4, just like that! To top it all off, I received a "Move up" e-mail today inviting me to bid for a better cabin! All the best!
  3. Wow - thanks for this suggestion. Our cabin shows #405 on the the "Check in" page. That is a relief!
  4. Thank you for the update gnld! We are excited about our 11-23 sailing but still remain 'concerned' about what Celebrity is doing if there are more than 48 confirmed guests and no room for overflow on the Fiora (which of course sails a day later). Calls to our T/A and Celebrity have provided no answers. As a 30+ year customer service manager, Celebrity could learn a few things about handling customers spending more than $10K on a trip with them! (Not to mention lifetime customer value...) A simple e-mail or phone call followed by a new confirmation with a cabin number would sure help reduce anxieties.
  5. I had our TA call. The response from Celebrity is very frustrating (we don't sail until 11-23, Quito 11-21) "At this time, the reservations are still confirmed for staterooms 303 and 305 for your 11.23.19 Celebrity Xpedition sailing. I reached out to celebrity who had no knowledge that these cabins will no longer be passenger cabins. If this changes, we will reach out to you with the options." Yet we all know that these cabins are no longer passenger cabins. UGH!
  6. Like you, we have a flight after midnight, two weeks before your trip. We are booked on the "Train to the volcanoes." http://trenecuador.com/en/day-trips/train-of-the-volcanoes/ We saw a you-tube about this trip and it looks fabulous. They have an extra cost coach which is what we booked (still way under $100/pp).
  7. ABSOLUTELY AGREE! We are in the vanished room next to yours!
  8. We don't sail under Nov 23 (Nov 21 in Quito) but today received the "Move up" e-mails. No thanks, we will not be looking to pay more than we already have!
  9. My wife has a number of food allergies, including gluten. None are life-threatening, but all serious enough to cause a good amount of discomfort (at best) for days, so we do notify HAL ahead of time when booking. I really don't know how much good that does. What really helps is I bring a number of copies of her allergy list. Always see the dining room host as soon as we board the ship to go over the list. Always try to get a fixed table (even in open dining). Always give the Pinnacle staff the same list (and we preorder). DW preorders every dinner, and lunch when in the MDR. Our assigned waiter and assist dining room manager always takes great care of her. Often they are working the lido at lunch and will (without our asking) make sure she gets food that meets her needs. The staff is great! Enjoy HAL!
  10. Dave, thank you so much for the reports and photos! We are also considering the April 2021 cruise mentioned above. Maybe we will meet there! Safe trip back home! All the best!
  11. I have had the same thing happen. I now only contact that specific agency when I really think I might do better with them. They have sometimes gotten me "Incredible" airfares that I could not get myself or thru the cruise lines... One time though they did a 'hold' without my asking and when I booked with another agent for a short time I had two bookings on my Mariner account for the same cruise. It took a week or so before the 'hold' one vanished.
  12. We are also sailing with others (Miltonplane88) on Nov. 23. Loved reading recent reports on the Xperience and would certainly take that option if offered. Of course, being part of just 48 on the Xpedition would be rather neat as well, so long as all four of us stay onboard. Not sure about the Xploration; being that small raises some concerns for us (the boat's stability and food choices). We have enough leeway in our travel schedule that switching to Fiora would work. We would need to juggle a "Train to the Volcanos" trip from the day after the cruise to the Friday before.
  13. Hi Jacqui! We have another one to add please: April 6, 2020 Rotterdam 16 days - Azores & Normandy Expedition This cruise ends in Rotterdam so we are sailing the Rotterdam TO Rotterdam. It also ends at the height of Holland's "Tulip season" so we are staying 4 days post-cruise in Leiden to take in Kuekenhof gardens, Amsterdam, and Haarlem all aglow with the best of spring colors! Would love to have you join us! Arie
  14. Our T/A successfully obtained the free gratuities for our Rotterdam cruise next April with no other changes to our booking. That is a big deal on a 16 night trans-Atlantic and we are very happy with this one! Friends are going on the same cruise with the Explore 4 and they also had the free gratuities added with no other changes. We both just booked last week.
  15. I wish there was an 'easy way' to determine if this offer applies to a cruise we are booked on (Rotterdam 4-6-20). I have a message in to our TA but I know they are very busy with their "Labor day sale."
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