Bestbubba

Were cruising B2B in November.  Got our assignment last week. Phoned, without much hope of success as we're based in the UK, and asked could we change to the same cabin for both sectors. Neither cabin was available for both. Really nice chap told me to hold on, he'd be awhile. 20 minutes later it was all done and new confirmation emails had arrived. The 2 reference numbers now show as linked too. We were delighted.

There seem to be a lot of problems reported with Lloyds. From personal experience I'd recommend visiting or phoning the branch the day before to confirm your appointment. We have also used DAM health, we read some scary reviews but they were excellent and we'll be using them again. 

20 hours ago, Milwaukee Eight said:

Supply and demand 

What demand??

13 hours ago, PoohUnderstands said:

I' m still waiting for my deposits to be refunded for an August cruise and a September cruise which I cancelled back in April.  Just wondering how long this new set of cancellation refunds will take!  Heard today that RCCL is doing their refunds at about the 30 day mark or less?!  I love you Princess, but come on......... please!

 

Pooh

Our Royal Caribbean refund took 92 days, cancelled back in April, arrived last week. 

26 minutes ago, starrcards said:

I guess I have no complaint yet at 40 days.

Give it time 🤣

1 hour ago, Biker19 said:

Call several times until you get someone who will talk to you or tell RCI the TA is unresponsive. 

Thank you, we're trying, and we'll keep trying. It's very frustrating. 

8 hours ago, Biker19 said:

There's your issue, don't expect anything via those methods - call.

We did, Royal won't discuss this with us, TA says we must be patient. Please don't anyone tell us we need a new TA, this was "one and done" as we usually book direct with the cruise line. 

Waiting for refundable deposits on a November b2b. Cancelled 9th April, 63 days, zilch so far. 

18 minutes ago, Ourusualbeach said:

If it’s just a deposit for a cruise or a cruise planner item that you cancel it does come much quicker Than the refunds where the entire cruise gets cancelled. We had a refund for our deposit in 8 days.

We're waiting on a deposit refund, certainly not quicker for us, 52 days so far.... 

1 hour ago, IrishComet said:

Requested a refund on May 23rd, and my card was credited on May 30th. 

That's really great, we're still waiting since 9th April. Maybe it's what they call the luck of the Irish! 🤣 

20 minutes ago, dani negreanu said:

 

"The ONE I know".....Zoom 😁

😀😀😀😀

13 minutes ago, jerseygirl3 said:

Same here, except we didn't start cruising til the mid 90's.  We love cruising.  I'm very anxious for a vaccine, but I'm not sure I'd still feel comfortable cruising again.  We always get a flu vaccine, and my husband still contracted Influenza A on Grandeur this past February.  He was quarantined for the last 4 days of the cruise.  My concern is there were 82 people who contracted it during that sailing (and Lord knows how many more that never went to the Medical Center to be tested).  I wonder if, like the influenza vaccine, there is a Covid-19 vaccine, will it make the symptoms and duration of the illness less severe.  

I just read what you wrote to my husband. He agrees with you. He also said sometimes you have to know when to leave the room (or the cruise ship!). We've crossed everything off our bucket list except New Zealand, maybe it wasn't meant to be. We're grateful for what we've seen and done, the friends we've made, the laughter we've shared, he says we don't want to push our luck. 

To anyone celebrating Seder tonight, we certainly know the answer to "why is this night different?" this year! 

1 hour ago, Cafedumonde said:

Sheesh.  I’m surprised most of the people on this thread ever cruised.  Or ever left their homes at all for that matter.

Well we've been cruising since the early 80s, we've been fortunate to cruise all over our beautiful world, so I think you'll agree, we've left our home many many times. But we won't be cruising again until there's  a vaccine. To us it's simple common sense, but everyone must do what works for themselves. 

We had audio on our Navigator cruise. On embarcation day we watched the ship being loaded with produce etc and heard the beeping as the drivers were reversing. We really enjoyed our virtual balcony, it was fun. As someone else mentioned, you could switch off the audio as desired. 

15 minutes ago, MissP22 said:

Yes, there's a menu at the bottom of the screen to turn them on & off (if they have them for that particular movie.)

My DH likes them especially at night so he doesn't have to turn up the sound to loud since he has a hearing problem & refuses to admit it.

I also like them for English movies since I miss a lot of word pronunciations.  

Thank you again, I'm so grateful to you. I had to laugh at you using them for English movies. We're from the UK and most of our hearing friends use captions for American shows for the same reason! 

My DH was the same as yours, refused to admit to a hearing problem. Only when our kids told him bluntly "dad, you can't hear" did he do anything about it. He now wears 2 aids and was man enough  to admit there's a huge improvement! 😂

1 minute ago, MissP22 said:

Some movies have them, some don't. 

They have increased the amount since a few years ago.

Thank you so much for the prompt reply. Would you know if you can access the captions through the TV remote control as we do at home? I don't cruise to watch TV, but being deaf, sometimes a movie in the cabin is preferable to some of the onboard entertainment that I find difficult to follow 😊

Can anyone tell me if there is the facility to add captions to movies on the cabin TV?

Many thanks. 

Thank you for the wonderful photos. Cadiz is one of our favourite Spanish ports of call. It's also very walkable from the ship. We're loving you're review, thank you again. 

Thank you so much for posting your live review, it's brilliant! Would you know if any balconies escape the dreaded (to us anyway!) overhang? We love the sun ☀ 

25 minutes ago, grapau27 said:

That's fantastic news,I am really pleased for you.

Graham

👍I'm off to put my party hat on now!! 

Sue 

3 minutes ago, grapau27 said:

I think you have made the right decision and hopefully it is a full refund even if it is a future cruise credit.

Happy special birthday.

Thanks Graham, we think so. Its a full cash refund, we told them we had no interest in a FCC and we stayed on the line while the TA sent us an email confirming it all. Thank you for your good wishes. 

Sue 

26 minutes ago, grapau27 said:

01932834119 or 03444933009

C&A D+ 08002404261

mbayley@rccl.com

Good luck.

Graham

Yes good luck Gill, stand your ground, people are definitely getting different offers which is really unfair. We've cancelled and are getting a refund, although the email sent to us all said only a FCC would be offered. They must have taken legal advice and been told they have to refund or they wouldn't do it. Why not be upfront and tell people that in the first place. They're not covering themselves in glory with this. 

7 minutes ago, grapau27 said:

I can understand your concerns as this doesn't sound appealing to me either.

I hope you can get a satisfactory conclusion and hope your special birthday is still enjoyable.

 

Thank you, I'll keep you posted! 

Sue 

1 minute ago, 3StepDam44 said:

Yes.  Last year on the Navigator Transatlantic, we were offered the option of a Full Refund.  We chose to still sail though and the Ship did stop at a few places.  This is only going to one place.  Understand this is all part of Cruising, but still very, very disappointing.  Can't make any decisions just yet.  Hubby not in from Work.🙄

We've received the Royal Caribbean email. Totally understand about the weather and safety being non negotiable, we've been cruising for 40 years. I think I'd rather have a full refund though, as has always been offered in the past, under similar circumstances. 1 port (and not one of the original ports) and 10 days cruising is not very appealing in November. 

4 minutes ago, grapau27 said:

Congratulations for your big birthday and hope you have a fantastic time and a brilliant cruise afterwards.

That's so very kind of you, thank you! At the moment we're hearing our sailing is postponed till Friday due to storms , oh joy!! Oh well, thankfully for once we booked with a TA, usually book cruise /flight separately, so travel agent will have to deal with it. Really feel for all the people flying in from the States this weekend though. 

Sue