I understand that that is their policy, don't get me wrong, what we didn't like is that we were told one thing and that turned out not to be true. Definite lesson learnt! Second lesson we are learning now is we should have done this through the Costco travel since we would have received more benefits. I'm trying to get them to change it now but it probably won't happen, but again, we are at fault for that.
@Russiamomm If I bought a coat last week and when I bought it I asked the cashier, can I return it in one week if the price goes down and buy it at the discount and she says yes, then yes, I would expect to do that. Its not something I would ask about when buying a coat, but maybe if the coat was over $5k lol. But to give you a real life example, I bought a roomba vacuum a few years ago from Costco. A week after I bought it, the same exact roomba went on sale for $100. I returned my roomba and bought it again at the discounted price and costco was happy to accommodate, but again, I am familiar with Costco policies. I am not familiar with NCL policies, which is why we specifically asked the agent when we booked. That's the disappointing part.