kevcharben

Got my 1st dose yesterday at the Darlington Arena hub.

Very efficient.

No side effects for either myself or wife.

1 hour ago, ace2542 said:

But won't they shut the classroom down if the teacher gets it and if enough teachers get it shut the school? I actually do think that the Police and Teachers and Paramedics should be the next ones to get it. for their own safety in their job.

Ill stand corrected but havent Paramedics had their jabs as they are NHS employees.

I do not agree however that teachers should be in front of anybody and agree for a whole host of reasons that going by age is the best and most efficient way of doing it

2 minutes ago, nosapphire said:

Is this the one that is a collaboration with the Fujifilm factory?

I hope they take into consideration the potential side effects of negative outlook and photographic memory....

Sorry.

But just think, only a year ago I was one of those saying, "vaccine? hmm - maybe, but unlikely".

And now look ... what wonderful work from scientists around the world. And the intention is that they can build on this for future vaccines as well,

Yes it is.

The news has put my part of the world into a little spotlight

https://www.gazettelive.co.uk/news/teesside-news/timescale-tests-teesside-everything-know-19724670

Looks good with the numbers, although I am perplexed as to why my mother in law who is 95 has not yet been contacted at all yet?

Due to sail on her on 25th May 2021, wishful thinking maybe.

Picture of her arriving in the North East

https://www.thenorthernecho.co.uk/news/19014496.watch-p-os-azura-arrives-port-tyne/

we will both be having it (both 63) so will have to wait.

We have booked for May so hopefully will be all done before then.

Anyone got thoughts on whether the P&O or any others will say you have to have had the vaccine (Certainly in the short term) before you can cruise.

On 11/9/2020 at 12:47 PM, Bobblehat71 said:

Has anyone booked a new cruise without using FCC or refunded deposits?  I would imagine they are getting desperate for some new money. So its not surprising prices have remained competitive.

There's loads of great deals around at the moment for 2021 but with no idea what a future cruise will look like there's no way I'm parting with my cash.

Yeah just booked for July 2022, £150 deposit so not exactly putting money in coffers.

Prices are excellent though

Booked last month for May 2021 again small deposit, I think with the vaccine news I may well pay for this one

We are booked on her end of May, lets hope we finally get a chance to enjoy crusing again by then.

 Finally sorted for me.

Day 102 for me, but cheque finally arrived today.

A part of me is pleased I got into the 100 club because in cricketing times it much better than being out in the nineties.

I did issue the legal threat 10 days ago and got an email in reply saying I would recieve my cheque within 10 days, it came with 7 days.

Good luck to those still chasing in particular those who have waited longer tham myself.

11 hours ago, Hampshire Steve said:

If you look at your booking confirmation down the bottom of the page it tells you P&O Cruises is a business name of Carnival PLC. So if  you take action it should be to the registered company rather than a business/trading name. 

Thanks for that, I will be starting my legal claim online if nothing recieved by this Friday.

7 hours ago, Hampshire Steve said:

Nothing on the CCs today, nothing in the post, had enough of this.

 

Court claim issued. £105 invested so far, will keep you posted.

Day 92 for me, can you confirm it is Carnival PLC you list as the defendant rather than P&O Cruises IK

51 minutes ago, Windsurfboy said:

I presume you paid by credit card. That would be first port of call. All they require is proof they did not supply service and proof you have given P&O 14 days to refund the money.  After 100 days just give up on P&O

I paid deposit by credit card, but balance by debit card.

I did however go through a travel agent so Im not sure how that will work.

4 hours ago, No pager thank you said:

From the circumstances that you describe, this is either (yet another) IT let down from P&O systems, sending messages to the wrong mail merge, incompetence, or (hopefully not) a change of strategy.  

 

If you had a live booking, up until 30th March when P&O advised you that it was cancelled arising from their suspension of cruises, and you had paid the balances due, then of course you are entitled to a refund.

 

Some people are having difficulty now in pursuing s75 claims and wide reports now on official social media of P&O ignoring messages on Facebook, Twitter etc.  The legal route is one alternative. 

 

Another may be to contact your travel insurance, as I imagine that the trip was booked and paid for prior to Covid-19 and from your description you have not shown any "disinclination to travel." They may be able to help, or at least if they can't, give you a quicker response than following the other routes? Just a thought.

Finally managed to get someone to answer the phone at P&O.

They informed me the latest  mail was a mistake and I should have recived the cheque by now.

Supposedly it is being escilated, I wonder where I have heard that before.

I got the normal working from home, cheques only printed twice a week.

Yes all paid upmonths before, travel Insurance is a route to possibly look at, but I guess until I get an absolute no from P & O they will just back heel me.

On 6/23/2020 at 9:21 PM, kevcharben said:

Recieved this on 8th June

 

Thank you for your email. Please accept our sincere apologies for the delay in our reply.

I can confirm that your refund request has now been escalated to our finance team. This will be actioned for you as soon as possible and you should expect your refund to be with you within around 10 days if not before.

Thank you for your understanding during this challenging time.

Kind regards

Scot
Guest Services
P&O Cruises

Now we are 15 days on from the email and 83 days from when I submitted the claim.

Im going for the 100 club

Well al bets are off just now recieved this from P&O.

I have never requested FCC, and did not have any correspondence with P&O until I recieved notification of the cancellation of my cruise on 30th March

Recieved this on 8th June

Thank you for your email. Please accept our sincere apologies for the delay in our reply.

I can confirm that your refund request has now been escalated to our finance team. This will be actioned for you as soon as possible and you should expect your refund to be with you within around 10 days if not before.

Thank you for your understanding during this challenging time.

Kind regards

Scot
Guest Services
P&O Cruises

Now we are 15 days on from the email and 83 days from when I submitted the claim.

Im going for the 100 club

On 6/10/2020 at 11:38 AM, kevcharben said:

Day 71 for me, although just recieved today an email saying I will get a cheque in the next 10 days.

Now day 78, ten days up tomorrow🤡🤡

2 hours ago, PRINCESSTHE BEST said:

Ah thanks, that’s good to know. My payment is supposed to be a cheque too. Did your email go to your junk box? That’s where all my P&O email seem to go. 

No it went straight to my inbox.

Heres hoping the cheque goes straight to my letterbox😁😁

1 hour ago, Bin man said:

Took me 20 years to finish after been in the loft till lockdown half finished .Built in 12 weeks to complete . 

Wow looks great, Lockdown for some as proved quite productive.

2 hours ago, PRINCESSTHE BEST said:

Just received cancellation invoices for my July and August cruises but they don’t say whether my deposits are being refunded or FCCd. Also still waiting for the refund on my two May Iona cruises. I’m on day 85!

Day 71 for me, although just recieved today an email saying I will get a cheque in the next 10 days.

13 hours ago, grapau27 said:

08000523840.

Ring this number at 9.15 when P&O open.

Press 1 for booking direct because if you press 2 for TA they cut you off.

Give your P&O confirmation ref number.

Tell them today is day 63(64 tomorrow) since you cancelled.and you want to escalate your refund as per Paul Ludlows up to 60 days wait for refund.

Be polite but assertive.

Good luck.

Graham.

Thanks fot that also to NPTY for the advice.

I managed to get to speak to a real person and as at leats put my mind at rest that I am being dealt with (on the spreadsheet), which is all I really wanted to know.

Im not fussed how long it takes as I am fortunate not to need the cash for now, but hopefully it will be dealt with in the next few weeks.

I was told I would recieve the refund by cheque as I booked through a TA.

1st time post on this thread.

Asked for refund 30th March following email from P&O. Cruise date 15th May on Arcadia

Never recieved any reply at all to date.

I have tried contacting P & O but cant get through

Contacyed TA today and they say cant deal with it as I replied through P & O.

All I want to know is are they dealing with it, any help would be great.

New Zealand, then onto Australia.

Get off the boat in time to watch an Ashes test match (Melbourne would be my ist pick)

Now to make my decision on whether to go for cash or 125% FCC.

Very happy with this new policy.

Never had any intentions of cancelling our cruise in May, now we are £600 better off on my 16 night cruise.😎😪

Of course subject to things changing drastically and cruising being cancelled. Lets hope not.

4 minutes ago, Selbourne said:

Out of interest, did you book your cruise when it was first released? Unfortunately we have to, in order to secure an accessible cabin, but the one advantage is that in recent years the launch prices (Select fares) have never been beaten between launch and sail date. Obviously we are in different times now, so I fully expect things to change, but as prices rise sharply in the months and years after launch (they go down as well, but not below launch prices) it is quite normal for those who book beyond launch to see prices that can be substantially cheaper than they paid. As it’s a Canaries cruise, it could well be that you booked at launch, but I’d be very interested to know if current Select prices are below launch Select prices. 

I booked early January before it all hit the fan re the virus

I booked a select fare with the parking and on board spend included, for about double what the same select fare is now.

Pays your money takes your chance

I am relaxed about it as I have got some very good deals in the past booking a few days before.

I would want a refund in cash, unless it comes with  other perks that make it worthwhile, I dont want credits for future cruise.

I'll wait it out, but I do still want to go