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CruisinCouple2010

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Posts posted by CruisinCouple2010

  1. We have cruised on the Caribbean, Emerald, Ruby, Sky and Enchanted and have not seen any offerings for the Ultimate Ship Tour. As mentioned by karatemom2 they still do the Galley tour after the cooking demo on all of the above ships we have sailed on.

     

  2. We prefer the luncheons. Food taste delicious and the presentation is exceptional. 

     

    We do not care for the cocktail parties because when we are lucky enough to be invited we have found that many officers do not mingle at all or just stop and talk to one table. 
     

    Everyone has different experiences. As others have stated just happy to be invited.
     

     

    • Like 2
  3. Hi all.

     

    We have reservations in October 2024 for a B2B on the new Sun Princess when she starts sailing from Fort Lauderdale. I have tried several times over the past two months to make individual dining reservations but always get the response “Sorry we could not find any reservations at this time.” Is it possibly too early? Only looking for replies that are for October 2024 or beyond. Thank you.

    • Like 1
  4. 33 minutes ago, PacnGoNow said:

    Look at your loyalty level, if correct, you could log in and buy it. Or, if his loyalty is correct on the old App, why not buy it on there?

     

    You can also buy OB.  

    I was planning to buy it when on board so I can use my OBC.  I will have to buy under the old app as my status shows correctly on that but now my husbands shows incorrectly under both the old and new app. Mine is incorrect on the new app only. Just something else for me to have to deal with. That’s not what vacation time is for. 

    • Thanks 1
  5. 1 minute ago, Ken the cruiser said:

    When we made Elite after our last Princess cruise in Nov, we had to contact our TA to have our upcoming January booking updated with our new Elite Loyalty status. Just curious if your January booking reflects your current status, especially if your Loyalty status was upgraded to Platinum after you booked your upcoming January cruise?

    We have been elite for years so don't know why this occurred. 

    • Like 2
  6. When I opened the new app, I was timed out same as others. When I was able to quickly look at our upcoming cruise in January it shows the wrong Captain's Circle Status for my husband and I so now we cannot buy the internet at 50% off. Just more headaches for all of us to deal with when we are on board. When will the insanity stop!

    • Like 2
    • Haha 1
  7. 1 minute ago, kamelia said:

    We are doing a back-to-back on the Sun Princess in September and only the second leg shows up in the app.  I know from experience that trying to add the booking within the app is still problematic, so as long as I can see it in my online account, I know that there's no point stressing about it.  Just by way of curiosity, did you try using the Web Version of the app?  That does allow me to access the booking that way.  HTH!

     

    image.thumb.png.9f59a066e1474b91d23603200cddbaa7.png

     

    No I also don’t stress about it. There are still many problems with the app. I just called my CVP and it was corrected.

    • Like 1
    • Thanks 1
  8. 11 minutes ago, birdiebill said:

    I have this exact same problem.  I have a confirmed reservation showing on the website, but I cannot get the journey to show up on the medallion app.  States booking number not found.  However, I have a later Sun Princess booking that does show up on the app.  Help

    I called my CVP and she was able to fix the problem.She said something was wrong with the email address.Contact your travel agent or Princess there is probably a very minor error somewhere.

    • Like 2
  9. 1 hour ago, Thrak said:

     

    Don't try to log into the app using your Booking Number. It won't work. Log in with user name and password. Any time you try to "link your booking" whether in the app or the online version it doesn't work. It's just one more example of absolutely horrible programming.

    Thanks Thrak. I tried your suggestion but it didn’t work. Maybe it’s a result of the ship not being completed as yet but with all the problems that have occurred since the start of the medallion app nothing surprises me anymore.

    • Like 1
  10. We have a booking for the Sun Princess in October of 2024. Every time I try to add this booking to the app it states No Booking # found. Has anyone else had this problem with the new Sun Princess bookings? The booking does show up when I sign into my Princess account so I know the booking number is correct. Any information is appreciated before I try calling Princess.

  11. 1 hour ago, snoozecrooze said:

    I attached pictures from Vickie that she shared with us on August 8 but I'm seeing that they're no longer working. I kindly invite @vickie_bernie to come and share any updates with us regarding the Caribbean if she has the time, but as of her last photo, the Guest Services Director is Carla Ramos (picture attached):

    image.png.d53dea1cc82c134f07c4fc27229c37ed.png

    Thanks snoozecrooze I wanted to know if Carla was there. 

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