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CruisinCouple2010

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Posts posted by CruisinCouple2010

  1. 20 hours ago, coo359a2 said:

    I still have 2 problems.  One is that the Nov cruise app only shows either DH or myself depending on the log in I use.  So I am trying to keep his log in data with his picture on his phone and my phone has my picture and data.  At one time   we were both on the same App travelling together  but now we look like single travelers.. Second problem is a b2b in Dec -  same ship, different rooms on each segment and 2nd segment   our grandson will be  in our cabin.  The App has this coded as one cruise which wouldn't be a problem normally.  But the App has us in the same cabin for both segments and our grandson is on the app as if he was on both segments.

    Your problem listed as number one is the same exact problem we are also having. At one time it showed both of us correctly and now it shows each of us independently. I am just waiting to see if in the future it fixes itself. I will say this app has been quite challenging for everyone it seems.

    • Thanks 1
  2. 1 hour ago, Tedferg said:

    I had the same problem the Support person  844-525-0942 fixed it for me. I think these things are corrupt data, perhaps transferred between systems so you need help to fix it. I re-input my address a couple of times but it did not help.

    Thanks Tedferg I called and it’s now fixed. 

  3. Can anyone tell me how to get the Emergency return Airport accepted. I keep entering Fort Lauderdale airport FLL and I keep getting an error that the airport selected it is not within the same region as your home address. I live in Florida so it is. Thank you for any help.

  4. 3 hours ago, Alcairns said:

    This app is useless. I keep getting blank pages coming up and today it has deleted all my upcoming cruise details. Now asking me to link the cruise references and when I do so it does not recognise the number! I predict chaos next week when the first seacation  sails from Southampton !

    Same here this app is just a headache.

    • Like 1
  5. 4 minutes ago, RRFan said:

    Has the DMW been unavailable for anyone else for several days?  I have had my table arrangements in there for several weeks. I just periodically checked to be sure all was still well. It was until maybe 4 or 5 days ago. Now I get this 

    80BBD979-8DDB-4E05-87F9-ECD9A70845DD.png

    We have gotten the same thing for days, apparently they must be working on it.

     

    • Like 1
  6. 1 hour ago, lx200gps said:

    If you're asking about receiving "marketing" Emails from Princess with special offers, etc, good luck. I have tried for years to get such Emails sent, but to no avail. There's even a big link at the top of the Princess web site home page that says "Special Offers Sign Up", but no matter how often I use it, it results in no offers being sent. I typically receive at least one such Email a day from Celebrity, but nothing from Princess. If you do succeed, please let us know how you managed it.

    We have the exact same problem. For years I also tried to get marketing emails and did the same as you. I just gave up and except the fact that we only get emails for our booked reservations.

  7. 3 minutes ago, kb4683 said:


    Excerpt from email just received from Princess 😡:

     

    Your loyalty means the world to us. To show our thanks we've made sure your Elite member benefits reflect our latest offerings, including Dine My WaySMreservations and MedallionNet® Wi-Fi. We hope you enjoy these updates to your perks — because you deserve it.

    What's new?

    exclusive, early access to Dine My Way reservations (ability to make them before final payment!)

    10% off shore excursions

    10% off Lotus Spa® treatments

    10% off Photo Gallery offerings

    Discounts will be applied on board.

    What's changing?

    You’ll get a 50% discount on unlimited, premium Wi-Fi with MedallionNet. Enjoy the best Wi-Fi at sea (also included with PrincessPlus) instead of limited, free internet minutes. (No need to worry about logging on or off anymore!)

    You'll notice a lot less paper. We're moving to electronic invites and announcements as part of our health protocols and commitment to protecting the environment.

    We'll no longer offer onboard credit based on the number of cruises taken. What hasn't changed is our commitment to earning your loyalty.

    Just received the same email. Very disappointing.

    • Like 2
  8. 5 minutes ago, skynight said:

    Top 40. Maybe you are thinking about 20 couples, but it is really the top 40 most travelled passengers, measured in days on board. Every day counts as one. No extra credit for full suites, single in a cabin.

    Ok thank you.

  9. 19 minutes ago, Thrak said:

     

    Try your booking number all lower case. The app can't find anything for me if I put it uppercase like all the documents show.

    Hi Thrak

     

    I had read one of your previous posts regarding lower casement about a week ago and I did try both ways but unfortunately it still didn't work. I am planning on calling them again today.  Thanks for trying to help.

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