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sfxthx

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  1. Sorry if this has been asked before, but I could not find an answer. We are cruising Norwegian Dawn in a few days and have two FAS Dining Vouchers and two free Platinum Meals. On our last cruise on Norwegian Star the Platinum Meals were only good for one appetizer, one main course and one dessert. How much can I order in Los Lobos if I use my free Platinum meal? Or should I better use one of my FAS Dining Vouchers? Thanks!
  2. Can I use my non-refundable onboard-credit to pay the tax?
  3. I am from Germany and my opinion is the same as yours. We are booked on a Med cruise with Norwegian Dawn in November (doesn't include NON-EU-Ports) and Norwegian told me yesterday (after final payment) that we have to pay Spanish VAT on every single drink and for every meal covered by free at sea package for the whole cruise. I always thought if I book my cruise and my free at sea package in advance with their German website, the tax is included in the final price. It's not the few dollars I now have to pay extra, it's the way NCL communicates this. No word about that, before booking this cruise. Why don't you take a few dollars more for the cruise and include the VAT as every other cruise line does? I am a very loyal costumer and cruised a lot with NCL in the past (and I will do in the future), but this really frustrates me and I don't think this is the right way to treat loyal costumers. Just my two cents...
  4. I received this mail from NCL for my Mediterranean Cruise with Norwegian Dawn in November. Dear Valued Guests and Travel Partners,Thank you for your loyalty and for making us your vacation of choice.We have important information regarding Value Added Taxes (VAT) applicable on your upcoming European sailing. Travel Partners are asked to please share this information with impacted guests.We pride ourselves on delivering incredible vacations from beginning to end including the ability to shop at our onboard boutiques, upgrade your experience with our Unlimited Open Bar packages, and indulge in unique culinary offerings available at our specialty restaurants that provide a variety of tastes for every palate. Due to local tax regulations, please note that a 21% Spanish VAT will be added to applicable retail items purchased on board for sailings departing from Spain and calling to European port cities. Additionally, a 10% VAT will be applied to all food and beverage purchases made onboard, including purchases made under our Unlimited Open Bar or Specialty Dining packages, for certain sailings departing from Spain or any European itinerary while in Spanish waters.If you live outside the European Union (EU)*, some purchases may be eligible for a partial VAT refund. In order to obtain a VAT refund, you must request a claim form at the store at the time of purchase and you may need to provide your passport in order to obtain the form. For more information, please visit https://taxation-customs.ec.europa.eu/guide-vat-refund-visitors-eu_en. Should you have any additional questions, you may contact us directly at (866) 234-7350. Guests residing outside of the U.S. or Canada should visit www.ncl.com for local information. We hope you have an incredible vacation and look forward to creating exciting memories together!Sincerely,Norwegian Cruise Line This cruise does not include a NON-EU-Port, so does this really mean I have to pay 10% Spanish VAT for every drink purchased under the free at sea package the whole cruise???
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