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silver wedding

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Posts posted by silver wedding

  1. We have stayed at the Hilton 3 times. the first two times fantastic and with straight access onto the motorway we were on our way quicker than we would have been by coach. Last time in October there were three ships in both ends of our cruise. It was chaos and we finally got our car back at 1pm after waiting for over an hour for our coach back to the hotel. I also found someone else's car keys on my passenger seat. I took them back to reception who told me just to leave them on the desk, I didn't do that and had wait another half hour for the cruise man to come back to hand them to him.

    I won't be leaving my car there again.

  2. The March Transatlantic on Azura has Balconies available.

     

    The two prices are £960 late saver fare, £1584 select fare. That's over £600 difference.

     

    We wont go on a saver fare as we want a choice over the dining time, cabin location is less important. However, we will not pay £600 more just to choose a dining time. There are 4 of us so that would be £2400 for our party to have a dining choice! End result.....P&O don't get our business again and cabins remain unsold. They could knock another 50% off the saver fare and we still would not book as we could not handle early dining or the risk of early dining.

     

    Whilst I know P&O want to ensure there is a distinction between saver fares and full price select fares they clearly want to fill those remaining cabins hence the very low saver fares on this cruise. I know many are happy with the fare distinctions however there must be others like us who are put off booking altogether.

     

    We've booked transatlantic on Adonia for this March and booked early as it is to celebrate our ruby anniversary. At that time cruises were full fare but we booked because Adonia is a small ship and we thought it would get booked up quickly - how wrong can you be? Fares have plummeted but when we asked if we could change to a balcony at the new lower fare, we were told we could only do so if we paid the full brochure price.

     

    I eventually complained to David Dingle who is the CEO and got a reply from one of his team who said that P&O was a commercial company and they needed to maximise profits so tough. (Still have the email if anyone wants to read it.)

     

    We shall not be sailing with P&O again unless we take advantage of a bargain basement, late sailing fare. By contrast we cruised with Princess in October, they reduced our fares when they had a special offer and gave us 50 dollars OBC for the inconvenience.

     

    P&O have become arrogant and feel that they have such loyal customers that they can treat us all with disdain.

  3. Hi All

    we booked our holiday for August 2015 last month leaving a small deposit of £50.00 each. four days later we found that the price of our cabin had dropped by £300.00. As i thought we had P&O price promise (Vantage Fare) as we had had in previous years, I contacted P&O to discuss options. I was informed that P&O no longer operated a price promise and that fares would go up or down as they see fit and the only way i could benefit from this was to cancel my holiday and re-book with the new price. This is fine because I only paid the small deposit, but what about the people who paid the full 10% deposit.

     

    I wrote to P&O giving my concerns and asked them if there was anything they could do. The reply was not what I was expecting. they made several quotes which thourghly upset me.

     

    Quote "I would advise that any decrease in fares are applicable to new bookings only. We would of course rather not have to reduce fares after the initial launch period for any cruise holidays, but ultimately, it is our aim to ensure that all berths are sold on each and every cruise"

     

    I can understand this if the price dropped 6 to 8 weeks before sailing, but 9 months before. Why would we book so early if it was known that the price promise had disappeared and we could be losing hundreds of pounds.

     

    Quote "The only way passangers can take advantage of new offers is to cancel the booking with the relevent charges levied and rebook under the new fare"

     

    I was fortunate that i only paid £50.00 per passenger, so I could cancel and and still rebook saving £200.00 in the mean time. but what about the others who paid the full 10% deposit. if you cancel, you lose your deposit, so if you paid the 10%, you would not benefit from cancelling and rebooking.

     

    I did not rebook. I cancelled my holiday and lost my £100.00 deposit. The bad taste this letter left would not allow me to enjoy what would have been a great holiday on AZURA during August 2015 the joy of boking early and planning ahead had gone.

     

    we have sailed with P&O for several years now and enjoyed the holdays we have had with the peace of mind that if we boked early, our loyalty would be rewarded with the knowledge of P&O's price promise, we would not lose out.

     

    This has now gone and P&O's loyalty to its passengers has also gone.

     

    I cancelled my holiday tonight and within a few minutes a received an email with my cancellation invoice stating that I had lost my £100.00 deposit. I suppose it could have been worse, it could have been the full 10% that others may have paid.

     

    I will be writing back to P&O just to express our disapointment with them, not expecting a reply as they have shown that we no longer matter.

     

    Please take this as a warning, is it worth booking early and will P&O be loyal if anything changes.

     

    Steve

     

    I agree with the OP and my wife and I will never book early with P&O again. Once bitten twice shy as they say. Loyalty is a two way street but P&O think it is only one way.

  4. Watch out in Lisbon 3 times I have used the HoHo buses and 3 times someone has tried to pick my pocket whilst I waited for the bus. Another time in Lisbon I was robbed in the underground. I got my wallet back from the police but had to cancel my cards. Luckily not the ones I had registered for the cruise.

  5. We have just had our flights confirmed for our March Adonia cruise we are flying to Barbados. We have been booked on Thomas Cook.

    It says 4 hours before check in this means being at Manchester by 6am is this last check in or first?

    What is the configuration and what is the type of aircraft?

    Thank you.

  6. We have received our brochures for 2016 with it's double on board credit but won't be booking early after the shabby way P & O have treated our current booking.

    My wife and I have booked a transatlantic cruise on Adonia to celebrate our ruby wedding in March. We paid full brochure price for an obstructed outside on a so called 'select' booking. P & O are now advertising balcony cabins for less than we are paying but when we rang to ask if we could change our booking, we were told that they wouldn't change it but we may get an upgrade (on a small ship? I doubt it) and they were giving us on board credit. We tried to argue that we were quite happy to lose the OBC and as we were mostly at sea, the offer of a free shuttle bus in some ports wasn't that good a deal but P & O wouldn't have it.

    My wife is now saying that she will take the brochure with her and if anything isn't as perfect as the brochure claims, she will complain - loudly. However we don't really want to spend our anniversary looking for faults. Has anyone else had similar problems? Princess reduced the price of our cabin for our October cruise, agreed to lower the price and gave us OBC for our inconvenience. We know who we will be cruising with in future.

  7. Hi

    Thinking of doing N506A (March 2015), Barbados back to Southampton. I was just wondering what peoples experiences of these were. What's the weather like after leaving the Caribbean, is it usually OK until the Azores. There's another three sea days after there until Southampton. What will they be like? Anbody any ideas/advice.

    Thanks

    Bev

     

    We have done it a number of times on various P&O ships and apart from once the weather has been good until Azores and normally the day after. The worse part is the trip back to Harrogate(we also live in Harrogate) after all those sea days.

  8. Just looked at P&O's very meagre offerings of the Amazon. My advice would be forget P&O and search for a cruise that actually spends some worthwhile time in the river and definitely goes as far as Manaus.

     

    We did 3 half day trips (and half a day independently) in Santarem, 3 half and one full day trip in Manaus, (as well as half a day independently), as well as Boi Bumba from Parintins and also a couple of villages. We have done a month in the Caribbean - forget it unless you really like incredibly touristy places or have a need to spend time in the sun - I can understand that though. Seriously the Caribbean has a certain attraction, but a totally different one to the Amazon.

     

    Cruising the Amazon and Orinocco by ship is interesting, but P&O talk about seeing wildlife!!!! Well if you have a very good pair of binoculars and keep them in operation maybe......... I very much doubt it though, appart from the moths which are massive - you see them resting by day so no worries about them flying round. We saw moths on deck one morning and on woodland walks if you look carefully - they are well camoflaged. You will see villages along the side of the river and people in small boats hoping for handouts - the staff may well lower something down for them - old clothes etc.

     

    If you do go skip any independent exploration - you will not see much in the towns and most people prefer to be tripped in less developed countries anyway - we are somewhat different in that respect.

     

    The woodland walk from Santarem was very good for anyone with an interest in botany, but you may get more out of the trip which gives contact with the local people - they are woodland professionals in the woods - but you do get the gen on the illegal logging - then again you will see logging and logs being transported in the river. There is no primary rain forest around the Amazon so the woods are no denser than they are in Britain - totally different trees of course. Do the river cruise on a local boat.

     

    If you are already booked or are very limited on holiday time - go, enjoy and save to return sometime on a much better itinerary, even if it does cost an arm and a leg. We spent much more then we ever had on the Amazon and have no regrets whatsoever - just brilliant memories. I thought the heat would be beyond me, but it is not that bad at all as the rain keeps the temps down.

     

    I have never seen an itinerary as good as ours but you can do much better than P&O. Spend on the cruise, not the cabin - smaller ships that can do the Amazon have a better ratio of deck space to inside areas so a balcony cabin is not that important - unless you can afford that and a good itinerary as well.

     

    Hope I have not put a downer on things, please don't take me badly I am just giving my opinion - then again some people have totally different requirements for their holidays.

     

    Cheers

     

    Does anyone know of any cruises that go deeper into the Amazon and overnight in Manus?

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