Jump to content

MplsYogini

Members
  • Posts

    445
  • Joined

Posts posted by MplsYogini

  1. 39 minutes ago, Coolmama_1 said:

    What is really crazy is that I have to do the right click thing when I log in. However, If I log in on the same computer using my sister's username and password, it works fine. Makes no sense;.

     

    Same issue with my login vs my husband's.

    • Like 1
  2. 7 hours ago, clueless2 said:

    Off topic question.  The form states the shareholder credit cannot be used for the crew gratuities.   Can it be used for pre-cruise online purchases (i.e. Wi-Fi, Coffee Card, etc.)?  

     

    It can be used for crew gratuities.  The restriction is for casino credits/charges and gratuities.

    • Like 1
  3. 4 hours ago, XBGuy said:

    I enjoyed Tiki Dave's port talks on the transit over to the islands.  Significantly, I took his advice on where to get the best Shave Ice.  It's in Lahaina.  Today, I could walk right to it, but I do not recall the name of the place.  Sorry.

     

    I would assume it's Ululani's.

  4. Our cruise was scheduled for March 13 but was cancelled by Princess on March 12.  We selected Option 2 on March 12.  On April 3, we received our FCC.  On May 20 (credit date May 15), we received our final payment amount.  On May 25 (credit date May 15), we were refunded for our shore excursions and bottled water.  And on June 8 (credit date June 4), we were refunded our FCD amount.  We have now been fully refunded.

    • Like 3
  5. On 5/20/2020 at 6:13 PM, MplsYogini said:

     

    Update:  We received the bulk of our refund today.  It was $200 less than what we paid, which I assume is due to the FCD we used for the deposit, but the amount hasn't been added back to our Captain's Circle account, either.  In addition, we're still waiting to be refunded for shore excursions and bottled water.  I've been checking my credit card daily, and the refund showed up today, but the date of the credit is actually May 15, so there is clearly some delay in posting.

     

    Final update:  Our shore excursions and bottled water were refunded on May 25 (date shows as May 15), and our FCD was refunded on June 8 (date shows as June 4).  So we've now been fully refunded.

    • Thanks 1
  6. 26 minutes ago, Aussieflyer said:

    Sorry - I was a bit unclear.

     

    No money back on CC but there are 2 FCC each for him and me - looks like one for the cruise amount and then the 25% extra for Option 1 choice (FCC not refund). 

     

    So when I log into My Princess - I have my FCC and when I log in as him (he is an adult but as I set up the bookings I can log into him) he has FCC as well. Makes sense.

     

    Have not received any money back.

     

    The Princess AU site seems to be in a meltdown this weekend - I can't log in at all - just get an error message.  If I search for cruises without logging in, it is showing prices in $US rather than $AU. 

     

     

    The last two weeks, I've been unable to log in to my Princess account.  This past week, we received our refundable OBC for a January cruise and the bulk of our refund for our cancelled March cruise (hoping the rest arrives this week).  So your inability to log in could mean they're working on your refund....

    • Like 2
  7. 1 hour ago, sxc said:

    This is the Princess customer relations general line.  I thought that was the number too but got the same messages like 1-800-PRINCESS.The 1-800 number that I referred to mentioned Bottom Line and then press option 8., but there was no option 8 to choose on the number on mpg 92.  Thanks anyway for your help

     

    I found this information for BottomLine on a different thread:

     

    RegionUS and Canada
    Contact Emailmemberservices@paymode-x.com
    Phone Number+1 877.443.6944
    Phone HoursMonday - Friday 8:00 AM - 8:00 PM ET
  8. We received the bulk of our refund today.  It was $200 less than what we paid, which I assume is due to the FCD we used for the deposit, but the amount hasn't been added back to our Captain's Circle account, either.  In addition, we're still waiting to be refunded for shore excursions and bottled water.  I've been checking my credit card daily, and the refund showed up today, but the date of the credit is actually May 15, so there is clearly some delay in posting.

    • Like 1
    • Thanks 1
×
×
  • Create New...