Has this happened to anyone else? We are on the maiden voyage of Pursuit on 1 August to Norway and booked (back in February as soon as they were published) a shore excursion on the Flam railway which left early in the morning we were in port. Just received notification from Azamara that they have changed the time of the train we were booked on to a later one which is now due to get back an hour AFTER the ship will have sailed!!!
Immediately notified the shore excursion team who are looking into it but concerned we have now lost our seats on our original train excursion as it has been showing sold out for several weeks now. Should we be worried or will the legendary Azamara customer service step in and sort it?
My shore excursion has been changed so we will miss the the ship!!!!!
in Azamara
Posted
Has this happened to anyone else? We are on the maiden voyage of Pursuit on 1 August to Norway and booked (back in February as soon as they were published) a shore excursion on the Flam railway which left early in the morning we were in port. Just received notification from Azamara that they have changed the time of the train we were booked on to a later one which is now due to get back an hour AFTER the ship will have sailed!!!
Immediately notified the shore excursion team who are looking into it but concerned we have now lost our seats on our original train excursion as it has been showing sold out for several weeks now. Should we be worried or will the legendary Azamara customer service step in and sort it?